Position: Solution Engineer
Job No.: MY01051-KW-C(A40)
Salary Package: RM8,000 - RM10,000
Working Location: Nusajaya, Johor Bahru
Company Background: ICT cooling product and solution provider
Working Days: Monday to Friday
Working Hours: 9am - 6pm
Employment type: Full-time permanent
Job Descriptions:
- Serve as the technical lead for customers during the pre-sales, project delivery, and after-sales stages, and work closely with the sales team to maintain strong customer relationships.
- Provide technical solution support, including business consultation, solution planning and preparation, and product demonstrations.
- Prepare technical tender documents and follow up on project implementation and on-site execution.
- Respond to customer requirements, including preparation of liquid cooling system solutions, equipment selection, BOM preparation, product promotion, and training.
- Develop sales enablement tools and training materials, including industry solutions, presentation materials, and product demonstrations.
- Conduct product, solution, and promotional training for sales personnel and distributors, and support the planning and execution of product promotion activities.
- Manage market requirements and conduct competitor analysis.
- Perform other duties assigned by the Department Director or management.
Requirements
- Bachelor’s Degree or above in HVAC, Electrical Engineering, or a related field, with at least 3 years of relevant experience in HVAC or power distribution.
- Familiar with laws, regulations, and technical standards related to data centres in Southeast Asian countries.
- Strong ability to understand and guide customer requirements, with excellent communication and presentation skills.
- Proficient in Microsoft Office and AutoCAD, with strong technical documentation skills and the ability to independently prepare project proposals and technical tender proposals.
- Strong customer service awareness and a customer-oriented mindset.
Pay: RM8,000.00 - RM10,000.00 per month
Benefits:
Application Question(s):
- Do you possess a Bachelor’s Degree or above in HVAC, Electrical Engineering, Mechanical, Mechatronic or a related field?
- Do you have at least 3 years of relevant experience in HVAC or power distribution? How many years of work experience do you have on these?
- Are you Proficient in AutoCAD? If yes, pls share total years of work experience.
- How many years of experience do you have in a customer-facing technical solution engineering role (pre-sales to after-sales)?
- Have you managed technical customer engagements from pre-sales through project delivery to after-sales support?
- Do you have experience working on data center or mission-critical facility projects?
- How many years of experience do you have in HVAC, power distribution and cooling systems?
- What is your last drawn basic salary & fixed monthly allowance in MYR?
- What is your expected basic salary & fixed monthly allowance in MYR?
Language:
Work Location: In person