Soul Delicacies Hiring! Full Time Customer Service Executive in Southeast (Singapore), Earn up to SGD 2,800 - Ricebowl

• Manage customer’s feedback & enquiries(phone/email) in a professional manner.
• Build sustainable relationships with customers.
• Following up with customers
• Assist with administrative duties.
• May require responding to customer after office hours & weekends.
• make food and beverage orders accurately and efficiently.
• Answer questions about the menu, ingredients, and daily specials.
• Recommend menu items based on customer preferences.
• Process payments and issue receipts accurately.
• Coordinate with kitchen and service staff to ensure timely order delivery.
• Resolve customer concerns or complaints promptly and professionally.
• Follow food safety, hygiene, and sanitation standards.
• Assist with opening, closing, and restocking duties as assigned.

Requirements:

• Minimum GCE N-Level, O-Level, or equivalent qualification.
• Previous experience in the Food & Beverage, hospitality, or customer service industry is an advantage.
• Friendly, courteous, and customer-oriented with a positive attitude.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong proficiency in Microsoft Excel, with the ability to manage data, prepare reports, use formulas and functions, and maintain accurate records efficiently.

Soul Delicacies was born to fill a void in the Tingkat industry. Eating healthy has always been the priority for many people and we believe that we are able to help our customers in fulfilling this. To eat nutritiously and enjoy what they are eating even when they are working and unable to cook for themselves and their family. Focuses in providing an enjoyable,

guilt-free experience. Our determination to make the changes in the Tingkat / Ready to eat & Catering industry; will make you look forward to your meal daily. We are committed to providing value added and going the extra mile by focusing on customer needs and requirements. At Soul Delicacies, We provide only the freshest and most nutritious food without any MSG as we strongly believe that having a good meal is the wealth of life. Our Tingkat service aims to bring convenience and joy to your family while dining at home. Soul to your stomach, Soul nice!"