TPY Creation Hiring! Full Time VIP Account Manager in Federal Territory - Ricebowl

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. 

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness to work in shift
• Languages : English, Mandarin and Bahasa

Benefits

• Performance bonus and salary increment opportunities
• Commission
• EPF / SOCSO coverage
• Convenient office location with LRT access
• Petrol, lunch & parking allowances
• Medical leave & medical allowance
• Annual leave & public holidays
• OT allowance, where applicable