Key Responsibilities
1. Haulage & Transport Operations
- Oversee daily haulage operations, including transportation of loaded and empty containers.
- Ensure timely collection and delivery of containers to ports, terminals, depots, warehouses, and customer locations.
- Coordinate daily truck movements and ensure efficient utilization of the fleet.
- Monitor delivery schedules and resolve operational issues that may affect service delivery.
- Ensure all haulage activities comply with company SOPs and operational requirements.
2. Fleet Management
- Monitor the availability, utilization, and condition of trucks and trailers.
- Coordinate vehicle servicing, preventive maintenance, inspections, and repairs.
- Ensure all vehicles are roadworthy and comply with relevant regulatory requirements.
- Monitor vehicle downtime and take corrective action to minimize operational disruptions.
- Maintain proper records of vehicle maintenance and related documentation.
3. Driver Management
- Supervise and manage drivers, assistant drivers, and other haulage personnel.
- Prepare and monitor driver schedules, assignments, and work allocation.
- Monitor driver attendance, punctuality, performance, and productivity.
- Ensure drivers comply with traffic laws, company policies, and safety procedures.
- Address driver performance issues, misconduct, complaints, and disciplinary matters when required.
- Conduct regular briefings on safety, operational procedures, and customer requirements.
4. Port, Terminal & Depot Coordination
- Coordinate with port, terminal, depot, shipping lines, and relevant parties regarding container movements.
- Ensure smooth collection and return of containers within the required time frame.
- Monitor port congestion, terminal restrictions, booking issues, and operational delays.
- Resolve problems involving container release, gate-in/gate-out, documentation, and damaged containers.
- Maintain good working relationships with port and terminal operators.
5. Route & Trip Planning
- Plan efficient routes based on delivery schedules, traffic conditions, road restrictions, and customer requirements.
- Optimize truck deployment to reduce empty trips, waiting time, fuel consumption, and unnecessary mileage.
- Monitor trip progress and take immediate action when delays occur.
- Ensure drivers follow approved routes and operational instructions.
6. Documentation & Compliance
- Ensure proper handling of Delivery Orders (DO), container documents, gate passes, work tickets, and other haulage documentation.
- Verify container numbers, seal numbers, booking details, and delivery information.
- Ensure all required documents are properly completed, signed, and submitted.
- Maintain accurate operational records and reports.
- Ensure compliance with applicable transportation, road safety, and haulage regulations.
7. Safety Management
- Ensure all haulage operations are conducted safely and in accordance with company safety policies.
- Monitor driver compliance with PPE, speed limits, driving hours, and safe driving practices.
- Investigate accidents, incidents, near misses, and vehicle damage.
- Implement corrective and preventive actions to reduce accidents and operational risks.
- Promote a strong safety culture among drivers and operations staff.
8. Cost & Budget Control
- Monitor haulage operating costs, including fuel, tolls, maintenance, overtime, and other operational expenses.
- Identify opportunities to reduce unnecessary costs and improve operational efficiency.
- Monitor fuel consumption and vehicle mileage.
- Assist management in preparing the haulage department's budget and cost projections.
9. Customer & Service Management
- Coordinate with customers regarding delivery schedules, operational requirements, and service issues.
- Respond promptly to customer complaints and operational escalations.
- Ensure customer requirements are communicated clearly to drivers and operations staff.
- Monitor service performance and ensure agreed service levels are achieved.
10. Team Leadership & Performance
- Lead the haulage operations team and ensure smooth daily coordination.
- Set operational targets and KPIs for drivers and transport personnel.
- Monitor productivity, trip completion, turnaround time, utilization, and service performance.
- Conduct regular operational meetings and performance reviews.
- Train and develop staff to improve operational efficiency.
11. Reporting & Analysis
- Prepare daily, weekly, and monthly haulage operation reports.
- Monitor key performance indicators such as:
- Number of trips completed
- Truck utilization
- On-time delivery
- Fuel consumption
- Vehicle downtime
- Driver productivity
- Accident/incident rate
- Empty mileage
- Maintenance costs
- Analyze operational data and recommend improvements to management.
Key Requirements
- Diploma/Degree in Logistics, Transportation, Supply Chain Management, Business Administration, or related field.
- Minimum 5 years of experience in haulage, transport, fleet, or logistics operations.
- Experience managing container haulage, port operations, and truck fleets is highly preferred.
- Strong knowledge of transport operations, fleet management, and safety requirements.
- Good leadership, communication, coordination, and problem-solving skills.
- Able to work under pressure and manage urgent operational issues.
- Willing to work flexible hours, weekends, or public holidays when required by operations.
Pay: RM8,000.00 - RM10,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Experience:
- Haulage: 5 years (Required)
Work Location: In person