Hong Bee Group Hiring! Full Time Insurance Coordinator in Perlis - Ricebowl

Role Description

The Insurance Coordinator is a full-time, on-site role based in Georgetown. This position is responsible for coordinating insurance-related matters across the group’s businesses, including managing policy documentation, tracking coverage details, and liaising with insurance providers. Day-to-day tasks include handling insurance claims, following up on claim status, maintaining accurate records, and ensuring timely renewals of policies such as health and general insurance. The role also involves responding to internal and external inquiries, providing clear information to stakeholders, and supporting colleagues with insurance-related processes and forms. The Insurance Coordinator will collaborate with operations and finance teams to ensure compliance with company policies and relevant regulations, while contributing to continuous improvement of insurance workflows.

Qualifications

• Strong foundational knowledge of insurance and health insurance, with the ability to understand policy terms and coverage.
• Experience handling insurance claims and related documentation, including follow-up and resolution.
• Proficient customer service and communication skills, with the ability to interact effectively with colleagues, clients, and insurance providers.
• Attention to detail, organization, and accuracy in record-keeping and data entry.
• Ability to work on-site in Georgetown and collaborate with cross-functional teams.
• Comfort using office productivity software (e.g., email, spreadsheets, databases) to manage insurance records and reporting.
• Prior experience in an administrative, insurance, or finance-related role is an advantage.
• Relevant diploma or degree in business, finance, insurance, or a related field is preferred.