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Shopee Hiring! Full Time Recruiter Executive (Workforce Management) - SPX Express, People Team in Federal Territory - Ricebowl

Recruiter Executive (Workforce Management) - SPX Express, People Team

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Department People
LevelExperienced (Individual Contributor)
LocationKuala Lumpur

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.

Job Description:

Foreign Worker Application & Hiring

  • Coordinate foreign worker applications, recruitment, documentation, and onboarding.
  • Liaise with vendors, internal stakeholders, and relevant authorities to ensure timely processing and compliance.

Contract Management

  • Manage vendor contracts, including onboarding, review, renewal, and documentation.
  • Coordinate with internal stakeholders and vendors to ensure timely contract execution and renewal.

Vendor Management

  • Manage day-to-day relationships with recruitment agencies and BPO vendors.
  • Monitor vendor performance, manpower fulfilment, and service delivery to meet business requirements.

BPO Hiring & Workforce Management

  • Manage daily BPO hiring requirements, including manpower requests, recruitment, onboarding, and deployment.
  • Work with business units to monitor headcount and manage agent contract renewals to ensure operational continuity.

Reporting & Ad-hoc Support

  • Maintain accurate records and provide reports on contracts, vendors, hiring, and workforce matters.
  • Support ad-hoc manpower-related projects and operational initiatives as required.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Ideally, have at least 2 years of experience in a recruitment agency or a similar role focusing on stakeholder management and contract administration
  • Willing to learn and possess the right motivation and drive for the role scope
  • Demonstrate strong communication skills, self-reliance, quick learning ability, meticulous attention to detail, and adept analytical and problem-solving capabilities
  • Proficient in utilizing Google tools like Sheets, Docs, and Slides

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