Ci Tech Solutions Hiring! Full Time Sales Administrator (backend) in Federal Territory - Ricebowl

Company Description Ci Tech Solutions Sdn. Bhd. is a Malaysia-based cybersecurity company that helps organizations strengthen cyber resilience, manage security risks, and protect critical digital assets. The company works with businesses, enterprises, and government agencies across Malaysia and Southeast Asia to secure systems, data, and infrastructure against evolving cyber threats. Its core expertise includes cyber security consulting, managed security services, cyber security engineering, Security Operations Centre (SOC) services, and post-quantum cryptography (PQC) solutions. From threat detection and incident response to security monitoring, risk management, and quantum-safe strategies, Ci Tech Solutions focuses on building stronger security foundations and operational resilience. The team is committed to creating secure, resilient, and future-ready digital environments for its clients.

Role Description The Sales Administrator (backend) is a full-time, on-site role based in the Federal Territory of Kuala Lumpur, Malaysia. This role supports the sales team with end-to-end order processing, preparation of quotations, and maintenance of accurate sales records and documentation. The Sales Administrator coordinates with internal departments to ensure timely delivery of proposals, contracts, and invoices, and updates systems with current customer and opportunity information. Daily responsibilities include handling customer inquiries received via email or phone, tracking sales activities, preparing reports and dashboards, and ensuring compliance with internal processes and policies. The role also assists with administrative tasks such as scheduling meetings, organizing sales materials, and supporting post-sales follow-up to help maintain strong client relationships.

Qualifications

• Candidates should possess strong Customer Service and Communication skills to handle inquiries, support sales activities, and coordinate with internal and external stakeholders.
• Candidates should possess Administrative Assistance skills to manage documentation, scheduling, reporting, and general office support for the sales team.
• Candidates should ideally have proficiency with office productivity tools (e.g., spreadsheets, word processing, presentation software) and experience using sales management systems.
• Candidates should demonstrate attention to detail, strong organizational and time-management abilities, and the capacity to work collaboratively in a fast-paced environment.
• A diploma or bachelor’s degree in business, administration, marketing, or a related field, and prior experience in a sales support or administrative role, especially in technology or cybersecurity, would be beneficial.
• Perform additional administrative and operational duties as assigned by the manager to ensure smooth and efficient day-to-day operations.
• Assist in organizing and coordinating office supplies, inventory management, and managing office equipment.