Job Summary
Provide comprehensive operational and business support to senior management and business units, managing complex calendars, coordinating travel and events, preparing business materials, and ensuring efficient documentation and stakeholder communication.
Responsibilities
- Deliver high-quality operational and business support to senior management, BU Heads, and team members to enable smooth business functions
- Manage complex calendars, coordinate meetings, and handle logistics across multiple stakeholders and time zones to optimize scheduling efficiency
- Arrange travel and process expenses with accurate documentation and timely follow-up to support seamless business travel
- Prepare, format, and organize presentations, meeting materials, reports, and business documents such as briefings, agendas, and speaker notes to facilitate effective communication
- Support business planning and departmental meetings by collating topics and coordinating end-to-end meeting logistics
- Coordinate internal events, offsites including global Business Services offsites, trainings, and guest logistics to ensure successful event execution
- Maintain and organize documentation and storage systems to ensure easy access and consistent information management
- Liaise professionally with internal stakeholders and external vendors to manage expectations and deliver high service standards
- Proactively take ownership of additional operational, research, and project-based tasks to support business needs independently
Preferred competencies and qualifications
- Experience in an operations or coordinator role within a medium-to-large corporate environment demonstrating ability to support senior stakeholders with discretion, professionalism, and sound judgment
- Strong organizational skills to prioritize effectively across multiple competing requests
- Clear and confident communication skills, both written and verbal, with a collaborative approach to stakeholder management
- High attention to detail and strong follow-through to deliver consistently high-quality output
- Proficiency in MS Office applications, especially Outlook, PowerPoint, and Excel, with strong document and presentation formatting skills