INSTAPAY TECHNOLOGIES SDN. BHD Hiring! Full Time Customer Onboarding Officer in Federal Territory, Earn up to MYR 2,800 - Ricebowl

· Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions.

· Responsible for building rapport and relationships with the customers in a professional manner.

· To take ownership and initiative to complete customer’s follow up or direct the customers to the appropriate department for resolution.

• To be part of team setting up help desks at customer workplace for resolution of customer queries.

• To ensure customer’s requests, enquiries and complaints are attended and responded in a timely manner, and to provide first call resolution.

• To handle registration, KYC process and enquiries efficiently, courteously and professionally.

• To be part of and contribute to a good co-working and team environment and support other colleagues in delivering a good customers service to Instapay customers.

• Complying with Instapay’s Core of Standard behavior.

Job Type: Contract

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• driving/motorcycle license (Required)

Work Location: In person