- Yishun North Region (Singapore) Singapore
ATAS DISTRIBUTION PTE. LTD. Hiring! Full Time CUSTOMER SERVICE OFFICER in North Region (Singapore), Earn up to SGD 2,500 - Ricebowl
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Job Description
Responsibilities
We are seeking a highly organized and proactive Customer Service Officer to manage our e-commerce operations across platforms like Lazada, Shopee, and Shopify. If you have a knack for multitasking, customer service, and managing online orders, we want you as our team.
Handle administrative tasks and provide excellent customer support
Manage and process shift orders, returns and/or exchange efficiently on our online platforms
Respond to customer inquiries and reply to messages promptly via phone, email, chat room in a professional manner.
Carry out delivery of our full range of products as assigned;
Coordinate with warehouse and logistics teams to ensure smooth operations
Maintain customer records and assists with office operations to ensure smooth business functioning. Update database as required, data entry, documentation, and filling
Ensure accurate and timely order fulfillment and delivery tracking. Arrange delivery route using company system
Follow company policies and confidentiality guidelines
Other ad-hoc tasks assigned
Requirements:
Be independent in work and as part of a team.
Proficient in MS Office (Word, Excel, Outlook, etc).
Prior experience in administration or customer service is a plus.
Familiar with CRM software is a plus.
Patience and professionalism in handling customer concerns.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills for customer interaction.
Why Join Us?
Collaborative and supportive working environment
Opportunities for growth in the fast-growing e-commerce space
Competitive salary and benefits package
Lunch meal provided on weekdays.
Working Hours:
Mon - Fri (8:30 am - 6:00 pm)
Sat (8:30 am - 1:30 pm)
We are a food manufacturing company which offer a wide range of high quality meats selection of poultry, beef, lamb and seafood products with IQF technology. We provide customer gourmet food that are perfectly portion to customers' needs.
Manufacturing Frozen/Chilled Meat products.
Handle administrative tasks and provide excellent customer support
Manage and process shift orders, returns and/or exchange efficiently on our online platforms
Respond to customer inquiries and reply to messages promptly via phone, email, chat room in a professional manner.
Carry out delivery of our full range of products as assigned;
Coordinate with warehouse and logistics teams to ensure smooth operations
Maintain customer records and assists with office operations to ensure smooth business functioning. Update database as required, data entry, documentation, and filling
Ensure accurate and timely order fulfillment and delivery tracking. Arrange delivery route using company system
Follow company policies and confidentiality guidelines
Other ad-hoc tasks assigned
Requirements:
Be independent in work and as part of a team.
Proficient in MS Office (Word, Excel, Outlook, etc).
Prior experience in administration or customer service is a plus.
Familiar with CRM software is a plus.
Patience and professionalism in handling customer concerns.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills for customer interaction.
Why Join Us?
Collaborative and supportive working environment
Opportunities for growth in the fast-growing e-commerce space
Competitive salary and benefits package
Lunch meal provided on weekdays.
Working Hours:
Mon - Fri (8:30 am - 6:00 pm)
Sat (8:30 am - 1:30 pm)
We are a food manufacturing company which offer a wide range of high quality meats selection of poultry, beef, lamb and seafood products with IQF technology. We provide customer gourmet food that are perfectly portion to customers' needs.
Manufacturing Frozen/Chilled Meat products.
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