What you'll do
Monitor and maintain network, server, and applicationhealth day-to-day
Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance)
Respond on-site to troubleshoot and resolve IT and AV faults
Perform routine maintenance — firmware updates, patching, asset tracking
Liaise with vendors to manage system recoveries and escalations
What we're looking for
Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field
Basic knowledge of IT networks, Microsoft OS, and computer hardware
Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus — but not required
Strong problem-solving mindset with a willingness to learn
Good communicator who works well in a team and under pressure
Fresh graduates and career switchers are welcome to apply
Established in year 2000, NETE2 Asia Pte Ltd is the leading Video Conferencing/ Audio Visual/ Multimedia System Integrator and Service Provider in Singapore, offering high quality solutions and services to customers in Singapore and the Asia region.
With more than 1000 cases of project experience, we are a major player in video conferencing and audio visual solutions. We are recognized at the most reliable solutions provider in Singapore.
Our success is built on the extensive experience in the design and integration of Audio Visual and Video Conferencing solutions incorporating Information Technologies (IT).
We operate the state-of-the-art Video Conferencing Multipoint Bridge, Video Conferencing Studio, Video Conferencing Helpdesk, Managed Services, 24x7 on-site maintenance, on-site standby and facility management services.
At NETe2 Asia, we are dedicated to our customers and employees, to the quality of products and services and to contribute to the society. As an industry leader, we are also an active corporate citizen and support various community and charitable causes for education and ex-offenders.