Brain Recruit Hiring! Full Time CUSTOMER SERVICE (INBOUND CALL) in Johor, Earn up to MYR 3,000 - Ricebowl

HIRING – CUSTOMER SERVICE EXECUTIVE (INBOUND CALLS)

Location: Medini 9, Iskandar Puteri, Johor
Salary: Up to RM3,000
Working Hours: Rotational Shift
Working Days: 6 Days per Week
Includes: Weekends & Public Holidays

Job Responsibilities

• Handle inbound customer calls and assist with enquiries.
• Provide accurate information and appropriate solutions to customers.
• Handle customer complaints and resolve issues professionally.
• Record and update customer information and case details in the system.
• Escalate complex cases to the relevant team when required.
• Ensure a positive customer experience and meet assigned KPIs.

Requirements

• Minimum SPM or equivalent.
• Good communication skills in Bahasa Malaysia & English.
• Comfortable handling customer calls.
• Basic computer skills.
• Willing to work rotational shifts, weekends and public holidays.
• Able to work 6 days per week.
• Fresh graduates are welcome to apply.

Pay: Up to RM3,000.00 per month

Work Location: In person