Operations Excellence Manager / Operations Executive / Account Manager
Location: Singapore
Employment Type: Full-time / Part-time
About the Role
We’re looking for motivated, organized, and results-driven professionals to join our growing team
Depending on your experience and career level, you may be considered for roles including Operations Excellence Manager, Operations Executive, or Account Manager.
You’ll be responsible for supporting daily operations, improving business processes, managing client relationships, and contributing to overall business performance. This is a great opportunity to develop practical experience in operations management, process improvement, and client management
Key Responsibilities
- Support and manage day-to-day business operations
- Monitor operational performance and identify areas for improvement
- Develop and implement process improvement initiatives
- Prepare operational reports, presentations, and performance analysis
- Coordinate with internal teams to ensure smooth business operations
- Manage timelines, workflows, and operational priorities
- Identify operational issues and recommend practical solutions
- Maintain accurate records, documentation, and process guidelines
- Build and maintain strong relationships with clients and business partners
- Understand client needs and coordinate appropriate solutions
- Follow up on client requests, feedback, and service issues
- Support account planning, reporting, and business development activities
- For management-level roles, lead improvement projects and support team performance
What We’re Looking For
- Strong organizational and problem-solving skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to manage multiple priorities
- Ability to work independently and as part of a team
- Customer-focused and results-oriented mindset
- Good understanding of business operations and processes
- Comfortable working with Microsoft Excel, PowerPoint, and other business tools
- Analytical mindset with an interest in process improvement
- Experience with CRM, ERP, project management, or reporting tools is an advantage
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Management, Operations, Finance, Marketing, or a related field (preferred)
- Relevant experience in operations, account management, customer service, project coordination, or business administration is an advantage
- Operations Executive: Suitable for junior to mid-level candidates and fresh graduates with relevant qualifications
- Account Manager: Previous experience in client management, customer success, sales, or account management is preferred
- Operations Excellence Manager: Previous experience in operations management, process improvement, or continuous improvement is preferred
Why Join Us?
- Flexible working arrangements: full-time or part-time
- Suitable opportunities for both junior and experienced professionals
- Gain hands-on experience in business operations and process improvement
- Supportive and collaborative working environment
- Opportunities for mentorship, learning, and career growth
- Exposure to cross-functional projects and business operations
- Develop practical skills in operations management, client relations, reporting, and process optimization
- Leadership opportunities for experienced professionals
How to Apply
Ready to take the next step in your Operations & Business career in Singapore?
- Send your CV and feel free to include examples of your operations experience, process improvement projects, account management experience, client-facing work, leadership experience, or relevant professional skills.