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Platinum Management Services Limited Hiring! Full Time IT Officer- IT Support in Hong Kong - Ricebowl

IT Officer- IT Support

Platinum Management Services Limited

Hong Kong

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Working Location

  • Hong Kong Hong Kong

Job Description

Responsibilities

We are an Asian financial services group, providing a wide range of financial advisory and stockbroking services to our clients throughout the Asia Pacific Region. We are looking for a high calibre candidate for the following position:

Responsibilities:
Provide first-tier technical support to internal users, including troubleshooting and resolving hardware, software, cybersecurity, and connectivity issues.

Install, configure, and maintain end-user devices (desktops, laptops, mobile devices, peripherals), ensuring compliance with company security standards.

Support company systems (including Microsoft 365, remote access/VDI, collaboration platforms, and business applications).

Assist with IT projects, new technology rollouts, and automating routine admin tasks (basic scripting desirable).

Monitor and secure IT infrastructure (servers, networks, security endpoints, cloud systems) to ensure availability and protect against threats.

Maintain up-to-date IT documentation (procedures, asset logs, policies, and user guides).

Help administer user accounts, permissions, and system access (active involvement in onboarding/offboarding).

Support regulatory audit and compliance efforts by maintaining accurate inventories and event logs.

Provide ad-hoc technical support as directed by the CTO and management team.

Requirements:
Higher Diploma/Degree in IT or related discipline.

Hands-on knowledge of Windows servers, Active Directory, Group Policies, Office 365, basic cloud administration a plus.

Networking basics: LAN/WAN, switches, wireless, firewalls, VPN, network security.

Experience with database administration or basic SQL queries (MS SQL/IBM DB2 preferred) is an advantage.

Familiarity with VDI/remote desktop technology and collaboration applications.

Scripting in PowerShell, Python, or Bash preferred but not required.

Cybersecurity best practices (user endpoint security, MFA, threat awareness).

Experience with IT ticketing/helpdesk systems, asset management, and IT documentation tools.

Team player with strong communication, positive service attitude, and a continuous learning mindset.

Fresh graduates with a proactive, eager‑to‑learn attitude are also welcome.

We offer competitive compensation package to the right candidate. Please send a detailed resume with current and expected salary by email to [email redacted, apply via Company website] with subject line 'Job Application - Assistant Accounting Officer'.

All applications will be treated in strictly confidential. Applicants who are not invited for an interview within 2 months may consider that their applications are unsuccessful.

Full-time

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