COMPANY DESCRIPTION
Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.
Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.
We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.
Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!
RESPONSIBILITIES
The Executive, Estate & Infrastructure (E&I) supports the day-to-day facilities and estate management operations across the organisation's premises. The role is responsible for coordinating maintenance activities, tracking facilities-related matters, conducting site inspections, supporting audit requirements, and engaging internal stakeholders to ensure a safe, functional, and well-maintained environment.
The successful candidate will work closely with centre representatives, vendors, contractors, and internal departments to support operational excellence and business continuity across all sites.
Facilities Maintenance Triage and Coordination
Serve as the primary coordinator for internal stakeholders on facilities and maintenance matters.
Triage and escalation of facilities repairs/ rectification requests to the right approving authority with appropriate rectification recommendations.
Coordinate facilities-related requests and follow-up actions with centres.
Support day-to-day estate operations across all sites.
Facilities Management Tracking
Maintain facilities maintenance trackers and service request records.
Monitor outstanding maintenance issues and follow up on completion.
Track vendor service delivery performance for facilities-related works.
Facilities Site Inspection
Conduct routine facilities and maintenance site visits.
Carry out inspections relating to maintenance, defects, and operational matters.
Verify completion of maintenance and rectification works.
Report site findings and recommend follow-up actions.
Internal Stakeholder Engagement
Coordinate with centre representatives and internal departments on facilities matters.
Gather operational feedback and support issue resolution.
Facilitate communication between centres and the E&I team.
Facilities Audit Support
Support preparation and coordination of Facilities Audit activities.
Monitor and track closure of audit findings and corrective actions.
Administration
Facilitate payment and approvals for facilities-related services rendered
Continuous Improvement
Propose, recommend, and implement process improvement initiatives relating to faults and facilities management scope of work.
Business Continuity Support
Provide operational coverage during staff absence and peak workload periods.
Support ongoing facilities operations and estate management activities to strengthen business continuity within the team.
QUALIFICATIONS
Diploma/Degree in Real Estate, Facilities Management, Business Administration, Project Management or related field. (3-5 years of relevant experience for diploma holders).
OTHER INFORMATION
Relevant Experience
Familiarity with government regulations, building codes, and property laws
Knowledge of ISO standards and audit processes is an advantage
Basic knowledge of Mechanical & Electrical (M&E) systems, including air-conditioning, electrical, fire protection, plumbing, and building services will be advantageous.
Competencies
Ability to communicate effectively to ground staff and senior leadership.
Ability to multi-task and perform project management tasks and documentation
Good vendor management skills
Proficient in MS Office, asset tracking software, and ERP systems
Ability to analysis facilities and process-related issues and triage issues based on urgency and severity.
Collaborative and proactive, with a self-starter mindset and attention to detail
- Only shortlisted candidates will be notified.
Please note that your application will be sent to and reviewed by the direct employer - Montfort Care
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