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Somfy Asia Hiring! Full Time Customer Service - Supply Chain Officer in - Ricebowl

Customer Service - Supply Chain Officer

Somfy Asia

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Activities:

A) Supply Chain:

  • Demand Planning: Develops demand forecasts by analysing historical data, market trends, forecast by sales, and customer insights to support supply planning and align supply with customer demand
  • Inventory and Supply Planning: Plans inventory, replenishment and supply to balance customer demand with product availability, including inventory optimization, purchasing planning, replenishment, supply balancing and supplier coordination to ensure continuity of supply
  • Inbound Logistics: Manages the physical movement of goods, including transportation, shipping, and customs, to ensure products replenishment in time for servicing customers current and future forecasted demands


B) Customer Care:

  • Sales Admin: Manages the end to end customer order lifecycle, including quotations, order entry, validation, scheduling, changes, delivery coordination, returns and customer communication related with orders
  • Outbound Logistics: Manages the physical movement of goods from warehouse to customer location and manages all the necessary process compliance, documentation, customer coordination and communication


Skills and Level of qualifications:

  • Degree holder of Business Administration, Logistics related aspects.
  • 8+ years relevant experiences
  • Computer literacy.
  • Good command of spoken and written English.
  • A good team player, effective communication and interpersonal skills and able to work with people from diverse culture
  • Responsible, well organized with a strong work ethic and positive attitude
  • Highly self-motivated individual who can work independently and with minimal supervision
  • Able to manage multi-tasks, with ability to prioritize different objectives and meet tight timelines.
  • Strong PC skills especially MS WORD, EXCEL, POWERPOINT, SALESFORCE, PowerBI and familiar with MS Outlook and Office Applications.
  • ERP knowledge (e.g. Oracle/SAP) is a PLUS


Please mention your Current and Expected salary on the CV.

CV without specification of Current and Expected Salary will not be considered.

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