The Local Wellness PLT Hiring! Full Time Front Desk Receptionist in Selangor - Ricebowl

About the role

As a Front Desk Receptionist with The Local Wellness, you will be the first point of contact for our guests, ensuring a warm and welcoming experience. In this full-time role based in Subang Jaya, you will play a vital role in providing exceptional customer service and supporting the smooth running of our wellness centre.

Key responsibilities

• Greeting and welcoming guests with a friendly and professional demeanour

• Handling all front desk operations, including check-in/check-out, appointment scheduling, and answering inquiries

• Providing information about our services, facilities, and local attractions to guests

• Maintaining a clean and organised reception area

• Assisting with administrative tasks as needed

• Identifying and resolving any guest issues or concerns in a timely manner

• Promoting our services and facilities to encourage repeat business and referrals

About you

• Excellent customer service skills and a warm, friendly personality

• Prior experience in a similar front desk or reception role, preferably in the hospitality or wellness industry

• Strong communication and interpersonal skills, with the ability to engage with people from diverse backgrounds

• Ability to communicate in English, Bahasa Malaysia

• Attention to detail and the ability to multitask in a fast-paced environment

• Proven problem-solving skills and a proactive approach to customer service

• Proficient in using standard office software and equipment

About us

At The Local Wellness, we are committed to providing a supportive and inclusive work environment that fosters personal and professional growth.

Benefits

• Competitive salary

• Health and wellness benefits

• Opportunities for career advancement