IT Gadgets Hub Hiring! Admin - Customer Service Assistant in Selangor, Earn up to MYR 1,800 - Ricebowl

We are an established IT hardware and e-commerce company dealing mainly in laptops, computers, accessories and related IT products.

We are looking for a responsible and organised Admin & Customer Service Assistant to support our daily customer service, order coordination and administrative operations.

Key Responsibilities

• Respond to customer enquiries through WhatsApp, phone calls, online marketplaces and other communication channels.
• Assist customers with laptop and computer product enquiries, availability, pricing and order status.
• Handle pre-sales and basic after-sales enquiries.
• Coordinate customer orders with the sales, packing, store and technical teams.
• Assist with online marketplace orders such as Shopee and other e-commerce platforms.
• Coordinate with customers regarding collection, delivery, warranty and return matters.
• Assist management with daily administrative tasks.
• Perform other reasonable duties related to customer service and business operations.

Job Types: Full-time, Permanent, Contract, Internship, Fresh graduate, Student job

Pay: RM1,800.00 - RM5,201.17 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person