The Reject Shop Hiring! Full Time Sales manager in North Region (Singapore), Earn up to SGD 5,000 - Ricebowl

Sales cum Admin Manager

We are looking for a reliable, motivated, and hands-on

Sales cum Admin Manager

to oversee the daily sales and administrative operations of our showroom and retail business.

The ideal candidate should be customer-focused, organized, responsible, and able to lead the sales team while ensuring that showroom, sales, and administrative processes run smoothly and efficiently.

Key Responsibilities

Oversee and support the daily operations of the showroom and sales floor

Lead, guide, and motivate the sales team to achieve sales targets and maintain good service standards

Attend to customer enquiries and provide professional product recommendations and customer service

Monitor sales performance and identify practical ways to improve sales results

Handle customer orders, quotations, invoices, follow-ups, and after-sales matters

Maintain accurate sales records, customer information, and order documentation

Coordinate with warehouse, delivery, and operations teams to ensure smooth order fulfilment

Manage day-to-day administrative duties including filing, documentation, data entry, and record keeping

Assist with staff scheduling, attendance records, leave coordination, and basic manpower administration

Prepare sales reports, administrative reports, and other updates required by management

Monitor outstanding payments and assist with customer payment follow-ups where required

Ensure showroom displays, product presentation, and overall showroom appearance are maintained to a high standard

Handle customer feedback, complaints, and service recovery professionally

Train and guide new sales staff on products, customer service, and internal procedures

Assist management with general coordination and operational matters

Liaise with suppliers, contractors, customers, and service providers when necessary

Support ad hoc sales, administrative, and operational duties as assigned

Requirements

Proven experience in retail sales, showroom sales, administration, or a similar supervisory or managerial role

Strong communication, customer service, and interpersonal skills

Good organizational and administrative skills

Able to lead and supervise a sales team

Able to work independently and manage multiple tasks

Responsible, hardworking, and target-driven

Good attention to detail and able to maintain accurate records

Comfortable using computers, Microsoft Office, messaging applications, POS systems, and other basic business software

Positive attitude and willing to support different sales, administrative, and operational needs

Singapore Class 3 driving licence is an advantage

Preferred Skills

Experience in furniture, showroom, or retail sales

Experience supervising or managing a sales team

Experience handling administrative and office coordination duties

Ability to understand customer needs and close sales effectively

Good problem-solving skills and ability to handle customer issues professionally

Experience with quotations, invoicing, order processing, and payment follow-ups

Basic knowledge of inventory and delivery coordination is an advantage

Working Hours

6 days work week

Working hours to be discussed during interview