SF Express Malaysia Hiring! Full Time Operation Executive (Quality Control) in Selangor, Earn up to MYR 4,500 - Ricebowl

Key Responsibilities

• Monitor parcel movement and SLA performance through real-time operational dashboards.
• Identify delayed or stuck shipments and investigate root causes.
• Analyze operational bottlenecks and troubleshoot delivery issues.
• Coordinate recovery actions for high-priority or delayed shipments.
• Track and improve delivery performance, including on-time delivery and first-attempt success rates.
• Prepare daily performance reports and SLA exception summaries for management.
• Develop and manage alerts to proactively prevent SLA breaches.
• Collaborate with operational teams to drive service level improvements.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• Preferred a minimum 1 year of experience in quality assurance, compliance, or operations within logistics / supply chain industry. However, fresh grads are also welcomed!
• Strong analytical skills with good knowledge of Excel and reporting tools.
• Detail-oriented, structured, and strong problem-solving ability.
• Good communication and coordination skills, proficient in both English and Mandarin is an added advantage.

Pay: RM3,500.00 - RM4,500.00 per month

Application Question(s):

• Notice Period
• Expected Salary

Education:

• Bachelor's (Required)

Experience:

• Quality control: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Required)

Work Location: In person