SUMMARY:
We are looking for a dynamic and customer-centric individual to be a member of our customer service team. You will play an integral role as you are the first point of contact for our valued customers, providing top-notch service and assistance.
Main duties and responsibilities
Generate daily customer’s order and ensure delivery is met
Sorting of returned invoices, issuance of debit and credit notes
Work closely with internal & external customers to ensure all invoices are properly collated for timely submission to internal/external portal
Establishes and maintains excellent relationships with both internal and external customer
Perform other ad-hoc duties that may be assigned from time to time
Job requirements
Strong communication skills, both verbal and written
Customer-focused with a genuine passion for helping people
Able to work on weekends and public holidays (Overtime shall be compensated)
Basic computer proficiency
Relevant call centre or customer service experience preferred but fresh graduates are welcome to apply
Working location
23 Chin Bee Avenue, Singapore 619943 (Nearest MRT: Boon Lay)
We regret that only shortlisted applicants will be notified.
OJJ Foods is a subsidiary of FairPrice Group and we are one of the largest processors and distributors of chilled and frozen pork in Singapore. We supply pork in bulk and consumer-friendly packs to supermarkets, established brand name restaurant chains, and hawker and wet market stalls.
Having successfully obtained FSSC 22000 and bizSAFE Level 3 certifications, OJJ Foods is committed to quality and safety of its products and operations.
At OJJ Foods, we believe that people are our greatest asset. We value your knowledge and expertise in helping us grow and succeed. Come join us and embark on a meaningful and rewarding career.