Job Description
Oversee daily operations of allfood and beverage quality, portion control, and presentation. Coordinate foodand beverage service for special events and functions.
Hire, train, schedule, andsupervise kitchen and service staff. Conduct performance evaluations andprovide ongoing feedback. Foster a positive work environment and resolve staffconflicts.
Prepare and manage departmentbudgets. Monitor and control costs, including labor, food, and beverageexpenses. Track sales, manage inventory, and order supplies efficiently.
Ensure high levels of customersatisfaction through quality service. Address guest complaints and resolveissues promptly and professionally. Gather customer feedback and implementimprovements.
Enforce health, hygiene, andsafety regulations in all F&B areas. Maintain licenses and certificationsrelated to foodservice. Conduct regular inspections and implement correctiveactions.
Collaborate with chefs andmarketing teams to design and update menus. Analyze market trends and customerpreferences to improve offerings. Develop promotions or special events toincrease revenue.
Maintain records of sales,expenses, inventory, and staff schedules. Report to general management onperformance and goals. Ensure proper documentation for audits and inspections.
Requirements
Strong leadership and people skills with the ability to manage a young, diverse team
Excellent communication and customer service instincts
Comfortable working late nights, weekends, and during events
Familiarwith Greek Food and culture
Prior experience in nightlife or high-volume restaurants preferred