Store Operations Management

• Responsible for daily store operations, ensuring smooth business activities

• Develop and implement service processes and standards to enhance customer experience

Staff Management

• Recruit, train, evaluate, and motivate employees

• Manage scheduling, attendance, and performance to improve team efficiency

Customer Service

• Handle customer inquiries and complaints to ensure satisfaction

• Build strong customer relationships to increase loyalty and repeat business

Finance & Sales Management

• Supervise cashiering, accounting, and inventory management

• Set sales targets and promotional activities to boost revenue

Merchandise & Inventory Management

• Oversee product display, replenishment, and inventory control

• Ensure product quality and smooth supply chain operations

Hygiene & Safety

• Maintain a clean store environment that meets hygiene standards

• Supervise equipment use and maintenance to ensure safety