TP Pharmacy Sdn. Bhd. Hiring! Full Time Pharmacy Assistant in Selangor - Ricebowl

RESPONSIBILITIES

1. Customer Service & Sales

• Collaborate with the retail team to meet monthly sales targets.

• Promote healthcare and beauty products to customers.

• Follow up and ensure all pending sales orders are completed on time.

• Ensure exceptional customer service is consistently provided.

• Handle customer inquiries, concerns, and complaints in a professional and timely manner.

• Implement initiatives to improve customer satisfaction and loyalty.

2. Pharmacy Operations

• Oversee day-to-day branch operations, ensuring smooth workflows.

• Ensure compliance with all pharmacy-related laws, regulations, and company SOPs.

• Maintain accurate and up-to-date records and documentation.

3. Inventory & Supply Chain Management

• Monitor stock levels and ensure optimal availability of medicines and health products.

• Liaise with buyers for replenishment and manage inventory costs.

• Implement strategies to minimize wastage and expired stock.

4. Team Leadership & Development

• Provide leadership, direction, and motivation to pharmacy assistants.

• Train, supervise, and ensure adequate staffing levels for daily operations.

• Conduct performance reviews, provide feedback, and support staff development.

• Foster a positive, collaborative, and productive working environment.

5. Financial & Business Support

• Assist the Pharmacy Manager in monitoring sales and expenses.

• Contribute to achieving revenue and profitability targets.

• Identify opportunities for cost-saving and improved operational efficiency.

6. Marketing & Community Engagement

• Support in planning and executing marketing strategies to promote the branch.

Participating in community health-related events, workshops, or campaigns.

7. Any Other Relevant Tasks

• Any other relevant tasks given by the management.

REQUIREMENTS

• Minimum SPM or equivalent; Diploma in pharmacy certification is an advantage.

• Experience in a sales position will be preferred.

• Basic knowledge of medications and pharmacy operations is a plus.

• Good communication skills and customer-focused attitude.

• Detail-oriented, responsible, and a good team player.

• Mandarin proficiency is preferred to communicate effectively with customers in a predominantly Mandarin-speaking community.

• Based in TP Pharmacy's retail outlet at Bandar Puchong Jaya, Selangor.