KEY RESPONSIBILITIES
1. Business Development Strategy
- Develop and implement business development strategies to achieve company sales and growth objectives.
- Identify new markets, customer segments, business opportunities and potential revenue streams.
- Develop strategies to increase market penetration and strengthen the company's presence.
- Monitor market trends, customer demands and competitor activities.
- Recommend new business initiatives and opportunities to management.
2. Sales & Revenue Growth
- Lead the BD team in achieving monthly, quarterly and annual sales targets.
- Develop sales plans, targets and KPIs for the Business Development team.
- Monitor sales performance and implement corrective actions where necessary.
- Drive customer acquisition, retention, repeat purchases and business growth.
- Develop and execute sales campaigns, promotions and business initiatives.
- Analyse sales performance and prepare recommendations to improve overall results.
3. Team Leadership & Management
- Lead, manage, motivate and coach the Business Development team.
- Set individual and team KPIs and monitor performance regularly.
- Conduct regular team meetings, performance reviews and business briefings.
- Provide coaching, guidance and training to improve sales and business development capabilities.
- Identify high-potential employees and support their career development.
- Address performance issues and implement appropriate improvement plans where required.
4. Recruitment & Network Expansion
- Identify and recruit suitable Business Development Executives, agents, distributors and business partners.
- Develop and expand the company's sales and business network.
- Build relationships with potential leaders, entrepreneurs, agents, distributors and strategic partners.
- Develop initiatives to improve recruitment, onboarding and retention of the BD network.
- Support the team in developing new customer and business networks.
5. Market & Business Expansion
- Identify and develop new geographical markets and customer segments.
- Explore opportunities for partnerships, collaborations, corporate accounts, events and other business channels.
- Plan and participate in roadshows, exhibitions, seminars, networking events and promotional activities.
- Establish relationships with key stakeholders and potential strategic partners.
- Develop proposals and business plans for new opportunities.
6. Customer & Business Relationship Management
- Maintain strong relationships with key customers, business partners and stakeholders.
- Understand market and customer needs and translate them into business opportunities.
- Handle and resolve escalated customer or business issues professionally.
- Ensure a high level of customer satisfaction and service quality.
- Develop long-term relationships that contribute to sustainable business growth.
7. Product & Business Presentation
- Ensure the BD team has strong knowledge of the company's products, services and business opportunities.
- Conduct or oversee product presentations, business briefings and sales training.
- Ensure product and business information is communicated accurately and professionally.
- Support the team in closing high-value or strategic business opportunities.
8. Reporting & Business Analysis
- Prepare monthly, quarterly and annual business development reports for management.
- Analyse sales performance, market trends, customer acquisition and team productivity.
- Track achievement against sales and business KPIs.
- Provide management with regular updates on market opportunities, challenges and competitor activities.
- Recommend strategies to improve sales performance and profitability.
REQUIREMENTS
- Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Management or a related field.
- Minimum 3–5 years of experience in Business Development, Sales, Marketing, FMCG, Wellness, Nutrition, Retail or related industries.
- Minimum 1–2 years of experience in a managerial or team leadership role.
- Proven track record of achieving sales and business development targets.
- Strong leadership, communication, negotiation and presentation skills.
- Excellent networking and relationship-building abilities.
- Strong commercial and business development mindset.
- Ability to analyse sales performance and develop effective business strategies.
- Highly motivated, proactive and results-oriented.
- Able to work independently and manage multiple priorities.
- Willing to travel for business meetings, roadshows, events and market development activities.
- Proficient in Bahasa Malaysia and English. Mandarin would be an added advantage.
- Possess own transport and a valid driving licence.
Pay: RM6,000.00 - RM7,500.00 per month
Work Location: In person