JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities AssistantWhat this job involves: As a Facilities Assistant at JLL, you'll play a vital role in ensuring our clients' workplaces run smoothly and efficiently every single day. This position is all about being the boots on the ground—supporting the facilities management team in maintaining safe, functional, and welcoming environments where people can do their best work. You'll handle a diverse range of responsibilities, from coordinating maintenance requests and conducting regular inspections to supporting vendor management and ensuring compliance with health and safety standards. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and as a Facilities Assistant, you'll be at the heart of creating spaces that enable productivity, comfort, and innovation. This role offers excellent exposure to the full spectrum of facilities operations and provides a strong foundation for anyone looking to build a rewarding career in facilities management.
What your day-to-day will look like: Respond promptly to maintenance requests and service calls, coordinating with vendors and technicians to ensure timely resolution
Conduct routine building inspections to identify maintenance needs, safety hazards, and opportunities for operational improvements
Maintain accurate records of work orders, preventive maintenance schedules, vendor contracts, and compliance documentation
Support space planning initiatives by tracking occupancy, coordinating moves, and ensuring workspaces are set up to meet client needs
Monitor building systems including HVAC, lighting, plumbing, and security to ensure optimal performance and energy efficiency
Assist with health and safety compliance by conducting regular audits, maintaining safety equipment, and supporting emergency preparedness programs
Coordinate with cleaning crews, security personnel, and other service providers to maintain high standards across all facilities
Communicate proactively with building occupants to address concerns, provide updates on maintenance activities, and gather feedback
Support sustainability initiatives by identifying waste reduction opportunities and promoting environmentally responsible practices
Required qualifications: High school diploma or equivalent
1–2 years of experience in facilities management, building maintenance, property management, or a related field
Strong organizational skills with the ability to prioritize multiple tasks and respond effectively to changing priorities
Excellent communication skills, both written and verbal, with a customer-service mindset
Basic understanding of building systems, maintenance procedures, and health and safety regulations
Proficiency with Microsoft Office Suite and ability to learn facilities management software systems
Physical ability to conduct site inspections, which may include walking extensively, climbing stairs, and occasionally lifting up to 25 pounds
Preferred qualifications: Diploma in facilities management, business administration, or a related field
Experience using computerized maintenance management systems (CMMS) or work order platforms
Familiarity with sustainability practices and green building certifications such as LEED or BREEAM
Basic technical knowledge of HVAC, electrical, or plumbing systems
Previous experience working in a corporate office environment or commercial real estate setting
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.