JOS (MALAYSIA) SDN BHD Hiring! Full Time Infrastructure Engineer – VMware - Server Operations in Federal Territory, Earn up to MYR 6,000 - Ricebowl

Key requirements:

• Hands-on experience with VMware vSphere, ESXi & vCenter
• Strong Windows Server and/or Linux/RHEL experience
• Server monitoring, troubleshooting, patching & maintenance
• VM provisioning, migration & P2V experience
• Experience with server health checks, backup/recovery and RCA
• VMware VCP / VCP-DCV certification preferred
• Willing to work onsite and participate in standby support
• 3–5 years’ experience with VMware & server operation
• Must have Enterprise / Data Centre Environment working experience.

Responsbilities:

Preventive Maintenance (PM)

• Perform quarterly capacity analysis, monitoring and planning report (server resource utilization) and quarterly health check on servers.
• Provide action and remediation plan on any finding.
• Conduct PM and system health check on a quarterly basis (4 times a year).
• Provide and present to BNM system health check report on a quarterly basis.

Daily Support

Provide on-site support for the Operating System and its related software (MS Windows Server, Hyper-V, Red Hat Enterprise Linux, VMware vSphere ESXi, VMware vSphere vCenter, VMware vSphere SRM, VMware vSphere VROps as per Support Table above.

• Monitor and maintain all servers and OS related services during daily and recovery operations or testing to keep the system healthy and to ensure that systems are performing within the expected range.
• iUnlimited on-line (remote) and on-site support for listed assets and its related System Software

Perform 24x7 monitoring for Tier1 – Tier3 servers

Assist to ensure completion of security-related tasks, including fixing, firmware or kernel upgrade, hardening and patching (2nd level support only)

Perform capacity clean up (housekeeping) to ensure server capacity is below threshold.

To perform task based on BNM’s ticketing system.

• To assist for new IT projects such as server deployment, migration services, integration to BNM monitoring/infra tools, server IT security scanning, end-to-end testing and day to day operational work (BAU- Business as Usual).
• To be involved in BNM’s ticketing tools for any issue escalation and problem-solving resolution.
• To assist on automation of current process related to the operating system. This includes scripting based on the case provided.
• Able to work with other Supplier and Product Principal to resolve any problem related to Windows, Red Hat and VMware vSphere infrastructure.
• To engage professional advisory services from product Principals for system improvements.

Additional scope for VMware vSphere infrastructure

• To maintain VMware vSphere optimal infrastructure state at all times
• To ensure SRM replication is in-sync state
• To ensure and maintain VMware vSphere farm resources.
• To perform fail-over and fail-back of VMs under SRM protection and on-site standby during Live4Run or Disaster Recovery pre-test as per BNM’s request.

Server Provisioning

• Assist in server provisioning as required by BNM
• To prepare and maintain VM templates (Windows and Red Hat)
• To install BNM’s related tools on the new provision server
• To perform P2V as needed (Physical to Virtual)

Backup & Recovery

• Perform recovery of OS and system files whenever required and requested.
• Quarterly OS restoration and backup restoration testing.
• Assist in backup and restoration activities including the Bank’s Disaster Recovery (DR) activity.EBN@sasana15

Security, Patch & Upgrade

• Perform VMware vSphere security patches or hot-fixes that are related to the VMWare operating system.
• Perform VMware version upgrade. This is inclusive of VMware vSphere ESXi, VMware vSphere vCenter, VMware vSphere SRM, VMware vSphere VROps(Aria)
• Assist BNM’s patching team on patching activities for Windows and Red Hat security patches or hot-fixes that are related to the server's operating system (Level 2 support). Perform the patching task if required.

Perform system driver update when required.

• Verify, comply and document the operating system servers' security settings for all
• Test the new release of system service packs, patches or fixes before deploying in production environment (The Supplier shall provide the details on method of this test)
• Maintain and update the latest system service packs, patches or fixes.
• To perform end to end operating system upgrade based on the requirements.
• To perform hardening based on BNM’s security hardening checklist guidelines.

Troubleshooting & Server performance

• Analyse and review system related logs and perform server performance tuning.
• Troubleshoot, analyse, recommend and resolve operating system servers including any exceptions / deviations to the recommended servers’ settings problems.
• Manage problem escalation process with software and hardware principle on any system or server issue.

Documentation

• Maintain latest inventory and documentations of all servers’ specifications and software installed on the server.
• Provide documentation i.e. PM report, problem reporting (RCA) and analysis report as per identified format.
• To review, document and enhance current security configuration.

Additional scope

• To advice, setup and test new products that may help the current infrastructure.
• Support the related Red Hat software and other Open-Source Software (Mandatory: Red Hat Clustering, Satellite, DNS, SE Linux, Resilient Storage).
• Support the related Windows server software such as IIS, Microsoft cluster, Active Directory and DNS
• Support the related VMware vSphere software such as vCenter, SRM and VROps

Additional scope for physical servers under standard / comprehensive maintenance: Perform full image backup (bare-metal) of server before performing PM and before installing any patches / hot-fixes to the servers:

• The Supplier shall provide the license software / tools and the storage / disk to keep the server image backup (2 copies for each server) for 1 year.
• Perform system driver / firmware update when required

Pay: RM3,000.00 - RM6,000.00 per month

Experience:

• VMware vSphere, ESXi & vCenter: 3 years (Preferred)
• indows Server/ Linux/RHEL: 3 years (Preferred)
• nterprise / Data Centre Environment: 3 years (Preferred)

Work Location: In person