- Singapore
TALENTS@WORK PTE. LTD. Hiring! Full Time Hostel Manager in , Earn up to SGD 4,000 - Ricebowl
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Job Description
Responsibilities
If you are a hands-on hospitality professional who enjoys leading operations, developing teams, and improving guest experience, this is an opportunity to take on a key management role overseeing hostel operations in Singapore.
This role is suitable for someone who is operationally strong, people-oriented, and commercially aware. You will play an important part in ensuring smooth day-to-day operations, maintaining service standards, and supporting overall business performance.
Working Schedule
5-day work week
, with
2 days off
9:00 AM to 6:00 PM
Off days assigned by Management
As hospitality is a 7-day operation, candidates should be prepared to work outside normal office hours, including weekends and Public Holidays, when operationally required
Location: Near Chinatown MRT/Lavender MRT
Key Responsibilities
Hostel Operations
Oversee day-to-day Front Office, Housekeeping, and general property operations
Ensure SOPs and service standards are consistently followed
Conduct regular property inspections
Coordinate maintenance matters and follow through on issue resolution
Manage purchasing, supplies, and inventory with attention to cost control
Oversee reservations, group bookings, and guest requests
Identify process gaps and improve operational efficiency and productivity
Guest Experience
Maintain strong guest service standards
Handle guest feedback, complaints, and service recovery
Monitor guest reviews and address recurring issues
Maintain a welcoming, safe, and positive hostel environment
Support continuous improvement in guest satisfaction
People Management
Recruit, train, roster, and supervise hostel staff
Manage attendance, leave, scheduling, and manpower deployment
Set clear expectations and maintain team accountability
Conduct coaching, training, and performance reviews
Address performance, disciplinary, and attendance matters appropriately
Build a culture of ownership, teamwork, and reliability
Commercial / Financial Management
Monitor occupancy, rates, booking trends, and property performance
Support direct bookings, group bookings, and other revenue opportunities
Monitor operating expenses and identify opportunities to improve profitability
Manage budgets and forecasts for the property
Control unnecessary spending and wastage
Balance guest experience with sound commercial decisions
Compliance / Safety
Ensure compliance with licensing, fire safety, workplace safety, and regulatory requirements
Maintain operational records and incident reports
Ensure emergency, security, and safety procedures are followed
Escalate significant operational or compliance issues to Management when required
Requirements
Diploma or Degree in
Hospitality Management, Tourism, Business Management
, or a related discipline
Hospitality operations experience in a supervisory or managerial capacity
Experience in
hostel, hotel, serviced apartment, or accommodation operations
is an advantage
Strong leadership and people management skills
Good working knowledge of
Front Office, Housekeeping, Reservations, and Guest Services
Commercial awareness, including understanding of occupancy, rates, operating costs, budgets, and profitability
Comfortable using property management, reservation, or booking systems
Strong spoken and written English
Organised, resourceful, and able to work independently
Comfortable working weekends and Public Holidays when operationally required
Benefits
Medical and insurance coverage
Complimentary stays
at the Group’s hostels and hotels within the region
Opportunity to take on a leadership role with broad operational exposure across hospitality functions
Talents@Work Pte Ltd (21C0501)
Tan Jin Kai (R23115830)
Talents@Work is a recruitment consultancy that started from a passion to serve and dedication to prompt and quality service. Fostering strong partnerships with both clients and talents, Talents@Work serves to be a dedicated and resourceful partner. At Talents@Work, we specialise in Permanent, Temporary, or Contract sourcing as well as providing Payroll Outsourcing Service.
This role is suitable for someone who is operationally strong, people-oriented, and commercially aware. You will play an important part in ensuring smooth day-to-day operations, maintaining service standards, and supporting overall business performance.
Working Schedule
5-day work week
, with
2 days off
9:00 AM to 6:00 PM
Off days assigned by Management
As hospitality is a 7-day operation, candidates should be prepared to work outside normal office hours, including weekends and Public Holidays, when operationally required
Location: Near Chinatown MRT/Lavender MRT
Key Responsibilities
Hostel Operations
Oversee day-to-day Front Office, Housekeeping, and general property operations
Ensure SOPs and service standards are consistently followed
Conduct regular property inspections
Coordinate maintenance matters and follow through on issue resolution
Manage purchasing, supplies, and inventory with attention to cost control
Oversee reservations, group bookings, and guest requests
Identify process gaps and improve operational efficiency and productivity
Guest Experience
Maintain strong guest service standards
Handle guest feedback, complaints, and service recovery
Monitor guest reviews and address recurring issues
Maintain a welcoming, safe, and positive hostel environment
Support continuous improvement in guest satisfaction
People Management
Recruit, train, roster, and supervise hostel staff
Manage attendance, leave, scheduling, and manpower deployment
Set clear expectations and maintain team accountability
Conduct coaching, training, and performance reviews
Address performance, disciplinary, and attendance matters appropriately
Build a culture of ownership, teamwork, and reliability
Commercial / Financial Management
Monitor occupancy, rates, booking trends, and property performance
Support direct bookings, group bookings, and other revenue opportunities
Monitor operating expenses and identify opportunities to improve profitability
Manage budgets and forecasts for the property
Control unnecessary spending and wastage
Balance guest experience with sound commercial decisions
Compliance / Safety
Ensure compliance with licensing, fire safety, workplace safety, and regulatory requirements
Maintain operational records and incident reports
Ensure emergency, security, and safety procedures are followed
Escalate significant operational or compliance issues to Management when required
Requirements
Diploma or Degree in
Hospitality Management, Tourism, Business Management
, or a related discipline
Hospitality operations experience in a supervisory or managerial capacity
Experience in
hostel, hotel, serviced apartment, or accommodation operations
is an advantage
Strong leadership and people management skills
Good working knowledge of
Front Office, Housekeeping, Reservations, and Guest Services
Commercial awareness, including understanding of occupancy, rates, operating costs, budgets, and profitability
Comfortable using property management, reservation, or booking systems
Strong spoken and written English
Organised, resourceful, and able to work independently
Comfortable working weekends and Public Holidays when operationally required
Benefits
Medical and insurance coverage
Complimentary stays
at the Group’s hostels and hotels within the region
Opportunity to take on a leadership role with broad operational exposure across hospitality functions
Talents@Work Pte Ltd (21C0501)
Tan Jin Kai (R23115830)
Talents@Work is a recruitment consultancy that started from a passion to serve and dedication to prompt and quality service. Fostering strong partnerships with both clients and talents, Talents@Work serves to be a dedicated and resourceful partner. At Talents@Work, we specialise in Permanent, Temporary, or Contract sourcing as well as providing Payroll Outsourcing Service.
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