TP Hiring! Full Time Desktop Support IT Intern – Kuala Lumpur in Federal Territory - Ricebowl

Location: Kuala Lumpur

Start Date: ASAP

Duration: 6 Months Compulsory

Job Responsibilities

• Provide first-level IT support to employees for hardware and software-related issues.
• Assist with troubleshooting desktops, laptops, printers, peripherals, and other IT equipment.
• Support installation, configuration, and maintenance of computer hardware and software.
• Assist with user account setup, access requests, and basic IT system support.
• Perform hardware and software inventory and asset tracking.
• Support IT equipment deployment, collection, and replacement.
• Assist in diagnosing and resolving technical issues within agreed timelines.
• Maintain proper documentation of IT incidents, requests, and resolutions.
• Escalate complex technical issues to the relevant IT teams when required.
• Support ad-hoc IT projects and daily IT operations.

Requirements

• Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• Able to commit to a full-time 6-month internship.
• Immediate / ASAP availability is preferred.
• Basic knowledge of Windows operating systems, computer hardware, networking, and troubleshooting.
• Strong problem-solving and analytical skills.
• Good communication and customer-service skills.
• Willing to learn and work in a fast-paced environment.
• Ability to work independently and as part of a team.