Aisling Consulting Hiring! Full Time Operations Support Executive in Federal Territory, Earn up to MYR 3,000 - Ricebowl

Operations Support Executive

Location: Menara Citibank (MCB), Kuala Lumpur
Subsequent Location: Bangunan UOB, Medan Pasar
Salary: RM2,500 – RM3,000 per month
Contract Duration:

• 1 September 2026 – 31 December 2026
• 1 January 2027 – 31 December 2027 (subject to half-yearly renewal)

Job Description

We are looking for a detail-oriented and responsible Operations Support Executive to support the preparation and migration of Security Pockets (SP) to an Offsite Storage Provider (OSP).

The role involves document handling, data entry, system updates, labelling, packing and ensuring all records are accurate and properly maintained.

Key Responsibilities

• Receive Security Pockets (SP) from the Custodian.
• Write the required details on each Security Pocket, including CDMS Number, SPID, Pocket Number and Branch Code.
• Paste the assigned barcode onto the new SP envelope.
• Log in to the OSP website and update relevant information accurately.
• Update barcode information in the Custodian Master Listing using Excel.
• Place completed Security Pockets into OSP archival sealed boxes.
• Ensure completed boxes are safely stored in the vault by the designated daily cut-off time for next-day collection.
• Check and rectify discrepancies identified by the Checker.
• Maintain proper documentation and ensure all physical documents are consistent with system records.
• Handle confidential documents with a high level of integrity and confidentiality.

Requirements

Degree Holder

• Degree holder with minimum 1 year of Customer Service / Contact Centre experience – RM3,000
• Degree holder with no experience / Fresh Graduate – RM2,800

Diploma Holder

• Diploma holder with minimum 2 years of experience – RM2,700
• Diploma holder with less than 2 years of experience / Fresh Graduate – RM2,600

SPM / STPM Holder

• SPM/STPM holder with minimum 2 years of Customer Service experience – RM2,500
• SPM holders must have credit in Mathematics and English.

Skills & Competencies

• Good attention to detail and accuracy.
• Basic knowledge of Microsoft Excel.
• Comfortable with simple data entry and system updates.
• Able to follow procedures and instructions accurately.
• Able to work under strict timelines and daily cut-off times.
• Responsible and trustworthy when handling confidential documents.
• Good organisational and record-keeping skills.

Working Environment

This role is suitable for candidates with backgrounds in Customer Service, Contact Centre, Administration, Operations, Data Entry or Document Processing.

Candidates who are detail-oriented and comfortable performing repetitive administrative and documentation tasks are encouraged to apply.

Contract Information

Initial Contract: 1 September 2026 – 31 December 2026
Subsequent Contract: 1 January 2027 – 31 December 2027
Subject to half-yearly renewal.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person