Company Overview
RIO LOGISTICS (S) PTE. LTD is an international freight forwarding company providing air and sea freight, transportation, and warehousing services. Its core business focuses on ship spare and offshore logistics and Dangerous Goods (DG) Trucking.
Role
Lead freight forwarding operations by managing air and seafreight processes, customs declarations, and team performance to drive revenuegrowth and operational excellence in compliance with regulations.
Responsibilities
Apply extensive professional knowledge to manage air and sea freight operations efficiently
Execute customs declarations including all types of permit declarations to ensure regulatory compliance
Handle customs matters promptly to facilitate smooth import/export processes
Build and maintain sales pipelines and long-term customer relationships to foster revenue growth
Monitor customer satisfaction and relevant KPIs to identify discrepancies and implement corrective actions
Cultivate and negotiate terms with regional and global partners while evaluating local providers for compliance
Achieve operational and financial targets by leading and managing the team effectively
Manage staff schedules, assign duties, and ensure compliance with company policies, local regulations, and laws
Oversee and manage team under you
Determine staffing needs, train new employees, and collaborate with HR to interview and hire new staff
Review sales activity reports and performance data to measure productivity and implement cost reduction and program improvements
Analyze operational gaps and define actionable plans to enhance processes and outcomes
Demonstrate superior negotiation, planning, organizational, problem-solving, and critical thinking skills
Exhibit strong leadership, networking, and communication skills to drive team and business success
Preferred competencies and qualifications
At least 5 years of work experience in the freight forwarding industry
At least 3-5 years of experience in a managerial position
Excellent understanding of local and international shipping regulations, customs procedures, and import/export documentation
RIO LOGISTICS (S) PTE. LTD is a interntioanl freight forwarding company providing air /sea freight services, transportation and warehousing services. The main core business is ship spare and offshore logistics and DG Trucking.