- Shah Alam Selangor Malaysia
Working Location
Job Description
Responsibilities
Join POMEN AutoData Sdn Bhd, one of Malaysia’s fastest-growing B2B tech companies in the automotive, aviations, port & terminal industries and government sectors.
As a Key Account Manager, you will be responsible for nurturing long-term partnerships with our enterprise clients—ranging from government agencies, large fleet operators, aviation & port authorities to leading automotive brands.
You’ll play a central role in driving client success, commercial growth, and digital transformation across industries like fleet management, workshop digitalization, port logistics, and ground support equipment.
· Develop and execute tailored account strategies to grow and retain key enterprise clients
· Act as the main point of contact for key clients—ensuring seamless communication, system rollouts, and stakeholder engagement
· Drive upsell and cross-sell opportunities across POMEN’s ecosystem and its partner's solutions.
· Collaborate with technical, product, and operations teams to ensure successful implementation and support
· Lead client renewals, proposals, presentations, and performance reviews with measurable KPIs
· Monitor account health, usage, and profitability through CRM and regular reporting
· Represent POMEN at industry expos, demos, and client workshops
· 3+ years in B2B account management, enterprise sales, or solution consulting, ideally in SaaS, automotive, logistics, or tech industries
· Proven experience managing high-value clients or government-linked accounts
· Excellent communication and C-level presentation skills
· Strategic thinker with a strong grasp of digital platforms, SaaS value propositions, and customer success
· Commercially sharp—able to identify opportunities, craft value-driven proposals, and negotiate effectively
· Familiarity with tools like CRM systems, Excel dashboards, or proposal automation tools
· Passionate about innovation, relationship-building, and growing with a regional tech brand
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