RECRUIT EXPRESS PTE LTD Hiring! Full Time L1 Desktop Support Engineer in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl

Key Responsibilities

• Provide IT support to end users via phone, email, or ticketing system.
• Troubleshoot basic hardware, software, Windows OS, and Microsoft 365 issues.
• Assist with password resets, user account issues, and basic access requests.
• Support laptops, desktops, printers, and other IT peripherals.
• Log, update, and track incidents and service requests in the ITSM / ticketing system.
• Maintain basic IT support documentation and follow standard troubleshooting procedures.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• 6 months – 1 year of IT Support / Helpdesk experience.
• Basic knowledge of Windows, Microsoft 365, hardware, and networking.
• Familiarity with ticketing tools such as ServiceNow or Jira is an advantage.
• Good communication and customer service skills.
• Strong willingness to learn and develop in IT support.

Interested applicants, please email your resume to Lisa (Lisha) Zhang

Email: *************

CEI Reg No: R25157448

EA Licence No: 99C4599

Recruit Express Pte Ltd