A Supervisor is responsible for coaching employees, resolving operational issues, and serving as a link between staff and management. The role ensures that daily operations are carried out efficiently and effectively to support profitability and sustainable growth.
Job Responsibilities
Maintain a responsible, honest, and professional attitude.
Arrange daily stock and place orders for required goods.
Plan staff schedules and rest days to ensure sufficient manpower.
Identify and implement solutions to manpower shortages.
Set performance goals and deadlines in line with the company’s plans and objectives, and communicate them clearly to staff.
Organize workflow and ensure employees understand their duties and responsibilities.
Monitor employee productivity and provide constructive feedback and coaching.
Handle customer and staff complaints and resolve issues effectively.
Maintain accurate timekeeping and personnel records.
Prepare and submit regular performance reports.
Assist in hiring and training new employees.
Ensure compliance with company policies, procedures, and relevant legal requirements, including taking disciplinary action when necessary.
Requirements
Proven experience as a Supervisor or in a similar role.
Familiarity with company policies and relevant legal requirements.
Excellent communication and interpersonal skills.
Strong organizational and leadership skills.
STEEL ALLY RESOURCES PTE. LTD.