- Geylang Southeast (Singapore) Singapore
STOREFRIENDLY MGMT PTE. LTD. Hiring! Full Time SALES EXECUTIVE in Southeast (Singapore), Earn up to SGD 4,000 - Ricebowl
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Job Description
Responsibilities
STOREFRIENDLY GROUP
leading provider of self-storage and related services in Singapore
offering customers clean, secured, 24/7 access convenience and climate controlled short and long term self-storage solutions
multiple branches
the Group just acquired the 6th building for further expansion
Join
Storefriendly Group
as a
SALES EXECUTIVE
This is a frontline revenue-generating role responsible for converting enquiries into customers.
As a Sales Executive, you will manage inbound leads across multiple channels (WhatsApp, phone, web, email), understand customer needs, and guide them towards the most suitable storage solution.
Success in this role is driven by:
Fast response time
Consistent follow-ups
Strong conversion discipline
Clear communication and ownership
Key Responsibilities
1.
Lead Management & Conversion
Manage and respond to all inbound enquiries in a timely and professional manner
Take full ownership of leads from first contact through to successful conversion
Conduct needs-based consultations and recommend suitable storage solutions
Actively follow up on all leads to maximise conversion opportunities
Maintain a structured follow-up approach (calls, messages, reminders)
2.
Sales Execution & Performance
Achieve and exceed individual and team sales targets
Maintain strong enquiry-to-conversion ratios through disciplined execution
Upsell and cross-sell relevant services
Handle objections confidently (pricing, competitors, commitment concerns)
Support walk-in conversions where required (coordination with on-site teams)
3.
Reporting Discipline
Accurately update all lead statuses, interactions, and notes in CRM
Ensure all customer communications are properly logged
Provide consistent reporting on key metrics
4.
Customer Experience & Handover
Ensure a smooth transition from Sales to Customer Service for onboarding
Set clear expectations with customers on pricing, promotions, and terms
Maintain a professional, responsive, and service-oriented approach at all times
5.
Market Awareness & Feedback
Provide feedback on customer behaviour, objections, and competitor activity
Identify opportunities to improve sales scripts, offers, and processes
Requirements
Minimum 1 year of experience in sales, customer service, or client-facing roles
Strong communication skills (spoken and written English)
Comfortable using WhatsApp, phone, and digital tools as primary sales channels
Highly organised with the ability to manage multiple leads concurrently
Working Hours
5 days work week
, Sunday and Public Holiday off
Monday - Saturday 0900 - 1830 or 1030 - 2000 with 1 rotational day off
Benefits
Training
(internal, OJT, external and mentorship)
Sales
leads provided
, NO unsolicited calling.
Indoor Sales
through phone, WhatsApp and email. No outdoor canvassing.
Attractive tiered
Incentives
based on individual and team achievements
14-18 days
annual leave
Annual Performance
Bonus and Increments
Good
career progression
Please submit your
resume with contact details, expected salary and earliest availability
.
Leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenient, secured and climate controlled short and long term storage solutions.
leading provider of self-storage and related services in Singapore
offering customers clean, secured, 24/7 access convenience and climate controlled short and long term self-storage solutions
multiple branches
the Group just acquired the 6th building for further expansion
Join
Storefriendly Group
as a
SALES EXECUTIVE
- the critical frontline revenue-generating role responsible for converting enquiries into customers.
This is a frontline revenue-generating role responsible for converting enquiries into customers.
As a Sales Executive, you will manage inbound leads across multiple channels (WhatsApp, phone, web, email), understand customer needs, and guide them towards the most suitable storage solution.
Success in this role is driven by:
Fast response time
Consistent follow-ups
Strong conversion discipline
Clear communication and ownership
Key Responsibilities
1.
Lead Management & Conversion
Manage and respond to all inbound enquiries in a timely and professional manner
Take full ownership of leads from first contact through to successful conversion
Conduct needs-based consultations and recommend suitable storage solutions
Actively follow up on all leads to maximise conversion opportunities
Maintain a structured follow-up approach (calls, messages, reminders)
2.
Sales Execution & Performance
Achieve and exceed individual and team sales targets
Maintain strong enquiry-to-conversion ratios through disciplined execution
Upsell and cross-sell relevant services
Handle objections confidently (pricing, competitors, commitment concerns)
Support walk-in conversions where required (coordination with on-site teams)
3.
Reporting Discipline
Accurately update all lead statuses, interactions, and notes in CRM
Ensure all customer communications are properly logged
Provide consistent reporting on key metrics
4.
Customer Experience & Handover
Ensure a smooth transition from Sales to Customer Service for onboarding
Set clear expectations with customers on pricing, promotions, and terms
Maintain a professional, responsive, and service-oriented approach at all times
5.
Market Awareness & Feedback
Provide feedback on customer behaviour, objections, and competitor activity
Identify opportunities to improve sales scripts, offers, and processes
Requirements
Minimum 1 year of experience in sales, customer service, or client-facing roles
Strong communication skills (spoken and written English)
Comfortable using WhatsApp, phone, and digital tools as primary sales channels
Highly organised with the ability to manage multiple leads concurrently
Working Hours
5 days work week
, Sunday and Public Holiday off
Monday - Saturday 0900 - 1830 or 1030 - 2000 with 1 rotational day off
Benefits
Training
(internal, OJT, external and mentorship)
Sales
leads provided
, NO unsolicited calling.
Indoor Sales
through phone, WhatsApp and email. No outdoor canvassing.
Attractive tiered
Incentives
based on individual and team achievements
14-18 days
annual leave
Annual Performance
Bonus and Increments
Good
career progression
Please submit your
resume with contact details, expected salary and earliest availability
.
Leading provider of self-storage and related services in Singapore with multiple branches offering customers 24/7 access convenient, secured and climate controlled short and long term storage solutions.
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