- Petaling Jaya Selangor Malaysia
Working Location
Job Description
Responsibilities
Responsibilities:
(a) Provide client support and technical issue resolution on products and services;
(b) Diagnosing, troubleshooting hardware and software issues and repairing devices;
(c) Identify and correct or advise on operational issues in clients’ computer systems;
(d) Provide pre-sales support in the area of server, storage, networking, video conferencing, cloud solutions, etc;
(e) Understanding customer’s requirements and provide proposals accordingly;
(f) Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
(g) Support RMA and customer service;
(h) Achieve division target;
(i) Required to perform onsite service at clients’ locations as and when required;
(j) Obtain technical certifications that are assigned by Head of Department or Management;
(k) Perform any ad-hoc tasks which may be assigned from time to time
Requirements:
Benefits:
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
Application Question(s):
Work Location: In person
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