We are looking for a proactive and detail-oriented
Marketing Operations Executive
to join our team.
This role involves working closely with
clients, KOLs/KOCs, content creators, and internal teams
to coordinate and execute social media and influencer marketing campaigns.
Key Responsibilities
Client Management & Coordination
Communicate with clients to understand their marketing needs, campaign objectives, and requirements
Develop and propose suitable campaign execution plans based on client requirements
Manage client communications, feedback, revisions, and project timelines
Maintain strong and professional relationships with clients
KOL / Creator Management
Identify, shortlist, and contact suitable KOLs, KOCs, and content creators for different campaigns
Coordinate collaboration details, schedules, deliverables, and content requirements
Arrange creator visits, filming schedules, and posting timelines
Follow up on content drafts, revisions, approvals, and final postings
Campaign Execution
Prepare campaign execution plans and project timelines
Coordinate between clients, creators, and internal teams to ensure smooth campaign delivery
Manage the entire campaign process from planning and content creation to approval and publishing
Handle day-to-day project issues and ensure campaigns are delivered on schedule
Social Media & Marketing Support
Support social media campaign planning and content coordination
Stay updated with platforms such as Xiaohongshu (RED), TikTok, Instagram, and Facebook
Assist with campaign performance tracking, data collection, and reporting
Requirements
Good communication skills in both
English and Mandarin
Strong coordination, organisation, and time-management skills
Responsible, detail-oriented, and able to manage multiple projects simultaneously
Familiar with major social media platforms and influencer marketing
Experience in
Marketing, Social Media, Account Servicing, Influencer/KOL Marketing, or Project Coordination
is preferred
Able to communicate confidently with both clients and creators
Independent, proactive, and solution-oriented
Strong sense of responsibility and ability to follow through on tasks
Who We’re Looking For
You’ll be a great fit if you enjoy working with people, understand social media, and are good at turning client requirements into well-organised, executable marketing campaigns.
About Benchmarking
Benchmarking Pte Ltd is a Singapore-based digital marketing and technology company with over 8 years of industry experience.
We specialize in helping brands and businesses grow in the digital commerce era through social media marketing and AI-powered solutions. Our core services include:
TikTok Account Management & Campaign Operations
Xiaohongshu (Little Red Book) Marketing & Content Strategy
Influencer / KOL Marketing Campaign Execution
AI-driven Marketing Automation & Business Tools Development
Our team works closely with brands to support their transformation from traditional offline retail to scalable online e-commerce ecosystems across major content platforms.
What We Do
At Benchmarking, we provide end-to-end operational support for businesses looking to build their presence on new media platforms such as TikTok and Xiaohongshu.
Our scope of work includes:
Social media account setup and growth strategy
Content planning and campaign execution
Influencer collaboration management
Performance tracking and data analysis
AI-powered tools for marketing automation
We combine platform expertise with data-driven insights to help our clients improve engagement, generate leads and increase online conversions.
Our Work Environment
As part of our team, you will be exposed to:
Real client campaigns across TikTok & Xiaohongshu
Influencer marketing operations
Content planning and digital campaign management
AI applications in marketing workflows
This is an ideal environment for individuals interested in pursuing a career in digital marketing, content strategy, influencer marketing or AI-driven business operations.