Hemrish Group Hiring! Full Time Commercial - Brand Manager in Selangor - Ricebowl

We are looking for a creative, commercially minded and hands-on Commercial & Brand Manager to drive the sales, marketing, branding and customer journey at Hemrish Group. This is not a conventional marketing role. You will be involved in everything from pricing strategy and campaigns to content direction, sales enquiries, resort tours and conversions.

We are looking for someone who can think outside the box, and execute the idea, not just present it.

• Develop pricing, packages, promotions and commercial strategies
• Drive sales, enquiries, occupancy and conversions
• Lead branding, marketing and content direction
• Create fresh campaigns and ideas that make the brand stand out
• Plan and oversee digital, social media and internal marketing content
• Manage incoming enquiries through WhatsApp, calls, social media and other channels
• Conduct and coordinate resort tours for prospective residents and families
• Manage the customer journey from first enquiry → tour → follow-up → conversion → move-in
• Identify partnerships, events and new lead-generation opportunities
• Monitor competitors, market trends and customer feedback
• Work closely with operations to ensure what we market matches the actual customer experience

You are someone who:

• Has experience in sales, marketing, branding or commercial roles
• Understands both strategy and execution
• Has a strong eye for branding, design and content
• Is commercially sharp and understands pricing and customer behavior
• Communicates confidently and is comfortable handling customers
• Can follow up, negotiate and close
• Is resourceful, fast-moving and solution-oriented
• Can work independently and take ownership
• Doesn't believe “that's not my job” is a job description

Experience in hospitality, senior living, healthcare, property, lifestyle or other service industries would be an advantage.

We are not looking for someone to simply manage marketing.

We want someone who can help us decide:

What do we sell?

How do we price it?

How do we position it?

How do we tell the story?

How do we bring people through the door?

And most importantly, how do we convert them?

If you're looking for a role where you can build, experiment, create and see your ideas directly impact the business, we'd like to hear from you.