Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?
Are you:
- Passionate about working with people?
- A creative thinker with a positive attitude & outlook?
- A strong dynamic communicator able to collaborate effectively?
- Willing to learn, adapt & grow in a fast paced work environment?
WANT TO MAKE A DIFFERENCE?
This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.
About the Role
We are seeking a highly driven and results-oriented Channel Sales Manager to lead and develop a team of Assurance Managers within our Advisory Channel. You will be responsible for driving sales performance, ensuring regulatory compliance, developing sales capabilities, and building a high-performing team that delivers sustainable business growth.
This role combines leadership, coaching, regulatory supervision, recruitment, and sales management responsibilities. The successful candidate will play a key role in helping our advisors achieve their full potential while ensuring customers receive quality financial advice that adheres to all regulatory and company requirements.
Key Responsibilities
Sales Leadership & Performance Management
- Recruit, lead and develop a team of Assurance Managers to achieve and exceed sales and productivity targets.
- Monitor individual and team performance, identify capability gaps, and implement effective action plans through training, coaching, field observations and performance reviews.
- Drive a high-performance culture by establishing sales activities, pipeline management disciplines and customer engagement standards while motivating AMs to maximize their potential.
- Build sales capabilities through structured coaching on product knowledge, market trends, sales techniques, communication skills, tele-prospecting and customer engagement strategies.
- Track and improve sales conversion from lead generation campaigns, roadshows, seminars and customer engagement events to support business growth.
Regulatory Supervision & Quality Governance
- Supervise and oversee all sales activities, including new business submissions, customer callbacks and sales documentation, ensuring compliance with regulatory requirements and company policies.
- Ensure adherence to all regulatory, compliance and risk management standards throughout the end-to-end sales process.
- Provide guidance on case management and resolve escalated operational and customer-related issues, including complaint handling.
Requirements
Qualifications & Experience
- Diploma or Degree in Business, Finance, Banking, Insurance, or a related discipline.
- Minimum 3 to 5 years of experience in financial advisory or insurance sales management.
- Proven track record in leading and developing sales teams to achieve business targets.
- Strong understanding of life insurance products, financial planning concepts, and industry regulations.