- Petaling Jaya Selangor Malaysia
Hiredly X Hiring! Full Time Order Fulfilment Manager in Selangor, Earn up to MYR 10,000 - Ricebowl
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Job Description
Requirements
- Diploma/Degree in Supply Chain, Logistics, Operations, Business Administration or a related field.
- Minimum 5 years of relevant experience in order fulfillment, logistics, warehouse, supply chain or operations.
- Strong coordination, communication and problem-solving skills.
- Good knowledge of inventory and warehouse operations.
- Proficient in Microsoft Office, especially Excel.
- Experience with ERP / inventory management systems is an advantage.
- Experience in sanitaryware, construction, retail or project-based business is an added advantage.
- Strong ownership, attention to detail and ability to work in a fast-paced environment.
Responsibilities
- Manage the end-to-end order fulfillment process from order confirmation to delivery.
- Coordinate closely with Sales, Procurement, Warehouse, Logistics, Finance and Customer Service to ensure smooth order processing.
- Monitor stock availability, order status, backorders and delivery schedules.
- Ensure customer and project orders are fulfilled accurately and on time.
- Coordinate warehouse picking, packing and delivery arrangements.
- Resolve order, stock, delivery and fulfillment issues promptly.
- Monitor fulfillment performance and prepare regular operational reports.
- Identify process gaps and implement improvements to improve efficiency and service level.
- Develop and maintain effective SOPs and workflows for order fulfillment.
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