ICAS Training and Education College (ICASTEC) Pte Ltd, a private education institution based at Tung Ann Association Building, 141 Cecil Street. Singapore 069541, is looking for a warm, organized and service minded individual to join our team. You will be the first to face students and visitors and form key part of the team keeping our operations running smoothly.
What we're looking for
Minimum GCE 'O' Level, Diploma or Equivalent Prior experience in a general office or customer service role; experience in an educational institution is an advantage.
Comfortable with using AI, data entry and basic administrative system; proficient in MS Office (Word, Excel, Outlook) good spoken and written communication skills; able to converse comfortable with students from diverse backgrounds.
Detail-Oriented, organized, and able to multi-task in a busy, student -facing environment. A friendly, patience and service-oriented attitude. Able to work on weekend is an added advantage.
Key Responsibilities
Serve as the first point of contact- greeting students, parents and visitors warmly and professionally at the front desk
Handle incoming calls, emails and walk-in enquiries on course, schedules, fee, enrolment and other matters
Guide students through administrative processes such as registration, attendance queries, fee payment and certificate collection
Escalate and follow up on student issues with the relevant academic or admin colleague, ensuring timely resolution
Administrative Support
Support the admin team with data entry and maintenance of student records, attendance and course registration information in the college's systems
Assist with document preparation, filing, scanning and record -keeping in line with data protection and regulatory requirements.
Manage incoming and outgoing of office supplies
Assist in scheduling of classes, meeting rooms and appointments
Perform other general administrative and ad-hoc duties a assigned
What we offer
A central easily-accessible location in the Tanjong Pagar/ Raffles Place area
A supportive, close-knit environment
On-the-job training and opportunities to grow within the administrative functions
A five day work week, 8.30am-6pm.
Salary
Commensurate with work experience and qualifications.
ICAS Training & Education College (ICASTEC) has been established since 2005. ICASTEC has partnered educational partners such as Institute of Technical Education, UK City & Guilds, Switzerland BHMS group, Confederation of Tourism and Hospitality, UK Teeside University , Italian Culinary Academy and World Association of Chefs & Societies.
We have always placed ourselves as skills based learning college and are here to impart practical and soft skills that are relevant for our students and employers .
As an educational provider we believe in learning as a journey and as such we regulary work with staff to build up our abilities to prepare ourselves for the challenges ahead of us.
ICASTEC is well positioned to ride the new waves for the improvement of the service sectors.