Jetour Auto Malaysia Hiring! Full Time Social Media Operation Manager in Selangor - Ricebowl

Position Title: Social Media Operations Manager / New Media Operations Manager

Location: Shah Alam, Malaysia

Duration: Full Time- Contract

Department: Sales

Key Responsibilities

1. Social Media Content Planning and Operations: Develop and implement social media content plans for dealer accounts and showrooms across various platforms. Drive the development and growth of dealer and showroom social media accounts to strengthen brand presence and audience engagement.
2. Dealer Training and Empowerment: Provide training, guidance, and ongoing support to dealers on social media operations and new media marketing strategies. Enhance dealers’ capabilities to independently manage their social media accounts and execute effective digital marketing activities.
3. Digital Tools and AI Content Adoption: Promote the adoption of digital marketing tools and AI-powered content creation solutions to improve content production efficiency, quality, and consistency across dealer networks.
4. Event Marketing and Execution: Coordinate and implement marketing campaigns and promotional activities initiated by Jetour HQ and its subsidiaries. Ensure effective communication with dealers and timely execution of marketing initiatives at the showroom level.
5. Performance Monitoring and Data Analysis: Monitor and analyse social media performance data across dealer and showroom accounts. Prepare regular performance reports, identify operational issues or unusual trends, and recommend improvements to enhance engagement and marketing effectiveness.
6. Dealer New Media Policy Management: Implement and manage dealer-related digital marketing and new media commercial policies. Ensure dealers understand and comply with relevant guidelines, requirements, and operational standards.
7. Other Responsibilities: Perform other duties and assignments as required by the supervisor.

Qualifications / Requirements

1. Work Experience: 3–5 years or above of experience in the automotive industry, new media operations, social media content planning, digital marketing, terminal/dealer training, or related fields. May be appropriately relaxed for exceptional candidates.
2. Education: Bachelor's degree or above in Communications, Advertising, Marketing, Digital Media, New Media Operations, or a related discipline.
3. Language: Good command of English and Bahasa Malaysia, with Mandarin communication skills considered an added advantage.
4. Other Requirements: Familiar with Facebook, Instagram, TikTok, YouTube, and WhatsApp; basic knowledge of short videos, live streaming, and AI content tools; able to travel across Malaysia; valid work authorization in Malaysia; results-oriented, strong execution ability, able to train dealers and track data.