Great Eastern Hiring! Full Time SkyBranch Sales -Team Lead in - Ricebowl

Skybranch Sales is the direct sales function of the Skybranch channel, completing end-to-end product purchases for customers who have confirmed they wish to proceed with Great Eastern but prefer not to be assigned a dedicated personal financial representative.

The Skybranch Sales Team Lead is responsible for the quality assurance, compliance oversight, and operational management of the Sales team. As the primary endorser for all submissions, this role is the last line of quality control before a policy application is submitted. The Team Lead does not personally conduct sales — their mandate is to ensure that every submission made by the Sales Executives meets GE's standards and regulatory requirements.

Key Responsibilities

• Submission Endorsement & Quality Assurance: Review and endorse all policy applications submitted by Sales Executives before submission. Ensure every application meets GE's advisory standards and all applicable regulatory requirements for non-face-to-face sales.
• Regulatory Compliance Management: Conduct required regulatory review steps for non-face-to-face advisory sales. Maintain up-to-date knowledge of MAS requirements and ensure the team's practices remain aligned with evolving compliance obligations.
• Licensing & Continuing Education Oversight: Ensure all Sales Executives maintain valid regulatory licences and meet ongoing CPD and product knowledge requirements for Life and General Insurance at all times.
• Sales Operations & SLA Management: Oversee the end-to-end sales process for all inbound referrals, ensuring response and engagement timelines are consistently met. Monitor the use of virtual meeting platforms and manage any planned platform transitions.
• Team Development & Supervision: Coach and develop Sales Executives through regular performance reviews, quality assessments of completed engagements, and targeted training recommendations.
• Post-Submission Oversight: Ensure Sales Executives complete all required follow-up with customers from submission through to policy inception, rejection, or withdrawal.
• Cross-Functional Cover: Provide operational cover for the Skybranch Contact Team Lead when required, supporting continuity across both teams.
• Possess minimum 5 years of experience in insurance sales or financial advisory, with at least 2 years in a supervisory or team lead role.
• RNF licensed — mandatory. Must be equally or more qualified than the Sales Executives under supervision.
• Licensed to give financial advice and conduct sales of Life Insurance and General Insurance.
• Have strong working knowledge of MAS non-face-to-face advisory sales regulations.
• Experience in quality assurance, compliance review, or submission endorsement functions preferred.
• Familiarity with GE's core advisory and sales platforms preferred.
  
  

How You Succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
  
  

Who We Are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To All Recruitment Agencies

Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Work Locations

SG-GE Centre

Job

GE Financial Advisers