Crowne Plaza Kuala Lumpur City Centre Hiring! Full Time Revenue Analyst in Federal Territory - Ricebowl

The Role

You will oversee all facets of Revenue Management and Distribution Strategy, primarily focusing on crafting and executing data-driven pricing, demand forecasting, and inventory controls that maximize RGI, PGI, and Total Hotel Revenue. You will work closely with Sales, Marketing, Food & Beverage, and Front Office to ensure the hotel maintains its competitive edge and profitability.

Key Responsibilities

• Yield & Pricing Optimization: Develop, monitor, and adjust transient and group pricing strategies, inventory controls, and promotional offers across all distribution channels.
• Commercial Analysis & Forecasting: Produce accurate monthly forecasts, market trends analysis, competitive set benchmarks, and detailed demand evaluations to drive profitability and RevPAR performance.
• Distribution & Parity Management: Maintain distribution channel integrity (IDS/GDS/CRO/PMS), manage room inventory allotments, and enforce strict rate parity across all booking platforms.
• Cross-Departmental Collaboration: Align with Sales, Marketing, F&B, and Reservations to optimize group business, catering, and package offerings, driving total revenue optimization.
• Team Development & Performance: Mentor, train, and inspire the revenue and reservations team, fostering a culture of precision, analytical excellence, and high performance.
• Reporting: Provide critical commercial insights, market share analyses, and performance summaries to Director of Operations.

Requirements

• Proven Expertise: A minimum of 3–5 years of progressive experience in Revenue Management within a city hotel or premium brand.
• Analytical & Financial Acumen: Advanced skills in data interpretation, revenue management systems (RMS), Excel modeling, demand forecasting, and budget management.
• Market Insight: Deep understanding of market dynamics, distribution channels, and luxury consumer booking behavior.
• Technical Mastery: High proficiency with PMS, GDS, OTA extranets, RMS, and rate comparison tools, ensuring seamless distribution integrity.
• Communication & Influence: Excellent interpersonal and persuasive communication skills in English, with the ability to articulate complex revenue strategies to Directors.
• Educational Background: Bachelor’s degree in Hospitality Management, Finance, Marketing, or a related field.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person