Location:
Petaling Jaya, MY, MY
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Global Business Unit: CG
Job Function: Sales
Requisition Number: 244947
Description:
About the Role
The Senior Executive, Sales Force Effectiveness (SFE) is responsible for supporting the planning and execution of sales force effectiveness initiatives that drive sales growth and productivity across DKSH's Consumer Goods business in Malaysia. This role contributes directly to the Sales and Marketing Excellence function by strengthening sales capabilities, optimizing tools and systems, and enabling data-driven decision-making across sales teams.
What You Will Deliver
Support the management of day-to-day operating expenditures against budgets to ensure efficient and responsible use of resources
Gather, compile, and organize Sales Force Effectiveness (SFE) diagnostic data to support needs analysis and identify capability gaps across the sales force
Execute SFE plans and initiatives that drive measurable improvements in sales growth and field force productivity
Support the implementation of processes, tools, and systems including Customer Relationship Management (CRM) and field force management platforms to enhance and sustain sales activities
Maintain and regularly update customer databases, identifying and resolving data discrepancies to ensure data integrity and reliability
Prepare materials to support training needs analysis, and coordinate and track training programs to build sales excellence and sustain productivity improvements
Guide sales team users on the functionality of reporting platforms and support the generation of sales information and reports that enable informed decision-making
Execute continuous improvement activities across the SFE framework, including plans, training, processes, tools, systems, and reporting to effectively elevate sales team performance
Collaborate with sales teams and external vendors to ensure the timely and high-quality execution of SFE plans and initiatives
Drive continuous self-development in Sales Force Effectiveness practices and DKSH values to enhance personal and professional performance
Administrative duties and coordination tasks as required
What You Bring
Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline
Minimum 2 years of experience in a similar Sales Force Effectiveness or sales support role
Sound knowledge and understanding of the industry, market, competitors, and customers
Sound knowledge of general sales principles with strong familiarity with the sales environment
Advanced research and analytical skills with the ability to interpret data and generate actionable insights
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Fluency in English, both written and spoken
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales and Marketing Excellence.
Requisition Number: 244947
Job Function: Sales