- Tanjong Pagar Central Region (Singapore) Singapore
HELIOS SYSTEMS PTE. LTD. Hiring! Full Time Junior Key Account Manager in Central Region (Singapore), Earn up to SGD 12,000 - Ricebowl
Junior Key Account Manager
HELIOS SYSTEMS PTE. LTD.
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Job Description
Responsibilities
Junior Key Account Manager / Client Relationship Executive – Singapore
Job Details
Job Title:
Junior Key Account Manager / Client Relationship Executive
Location:
Singapore
Experience:
1–4 years
Language:
English
Industry:
IT / Technology / SaaS / Hospitality / Facilities / B2B Services
Travel:
Required within Singapore for client meetings and site visits
About the Role
We are looking for a
dynamic and client-focused Junior Key Account Manager / Client Relationship Executive
to manage and develop relationships with
corporate and business clients
in Singapore.
This role is suitable for
junior-level candidates with 1–4 years of relevant experience
, particularly candidates from
IT, Technology, SaaS, IT Services, Hotel/Hospitality, Facilities Management, or other client-facing industries
.
Candidates do not necessarily need prior Key Account Manager experience if they have strong experience in
client meetings, site visits, presentations, relationship management, customer handling, and business development/sales support
.
Key Responsibilities
Manage and maintain relationships with assigned corporate and business clients.
Act as a key point of contact for customers and understand their requirements.
Conduct regular
client meetings, site visits, presentations, and business reviews
.
Visit client locations to understand requirements and ensure service satisfaction.
Build and maintain relationships with
key client stakeholders and decision-makers
.
Identify opportunities for
upselling, cross-selling, renewals, and account growth
.
Understand customer challenges and coordinate with internal teams to recommend suitable solutions.
Follow up with clients to ensure customer satisfaction and retention.
Coordinate with
operations, delivery, technical, and support teams
for smooth service delivery.
Handle customer queries, concerns, and escalations professionally.
Prepare client visit reports, account updates, and follow-up plans.
Maintain accurate customer information and activities in CRM.
Support contract renewals and identify opportunities for long-term business relationships.
Support new business opportunities from existing client relationships.
Travel within
Singapore
for client meetings and site visits as required.
Requirements
Bachelor's Degree or Diploma in
Business, Marketing, Information Technology, Hospitality, or a related field
.
1–4 years of relevant experience
in one or more of the following:
Key Account Management
Client Relationship Management
B2B Sales
Business Development
Corporate Sales
Customer Success
IT / Technology Sales
Hotel / Hospitality Sales or Corporate Relations
Other client-facing roles
Candidates from
IT/Technology or Hotel/Hospitality backgrounds
are welcome, provided they have relevant client-facing experience.
Experience conducting
client meetings, site visits, presentations, or customer reviews
is highly preferred.
Strong
communication, negotiation, presentation, and interpersonal skills
.
Comfortable interacting with corporate clients and key stakeholders.
Ability to understand client requirements and coordinate internally to provide suitable solutions or services.
Strong follow-up and relationship-building skills.
Basic understanding of
B2B sales and commercial processes
.
CRM experience is an advantage.
Strong English communication skills
. Additional languages are an advantage.
Ability to work independently and manage multiple clients.
Willingness to travel within
Singapore
for client meetings and site visits.
Preferred Industry Background
IT & Technology
IT Services & Consulting
Software / SaaS
ERP / CRM
Cloud Solutions
Cybersecurity
System Integrators
Managed Service Providers (MSP)
HR-Tech / HR Solutions
Digital Transformation
Other Relevant Industries
Hotels / Hospitality
Facilities Management
Corporate Services
B2B Service Providers
Customer Experience / Client Services
Helios Systems Pte. Ltd. is a company that helps small to mid sized enterprise to improve their business by leveraging on strategic IT choices. We provide Systems infrastructrure solutions, application development, resource augmentation, Systems Monitoring and Security Monitoring services. we know nothing is more devasting to a growing company than an unreachable website, failed systems and crippled systems due to out- of -date resources. We are also a provider of shared IT management services serving as a tool that implements your vision and support your goals. We have a simple mantra that guides our actions and decisions, "Keep it up" is what we at Helios religiously practise.
Job Details
Job Title:
Junior Key Account Manager / Client Relationship Executive
Location:
Singapore
Experience:
1–4 years
Language:
English
Industry:
IT / Technology / SaaS / Hospitality / Facilities / B2B Services
Travel:
Required within Singapore for client meetings and site visits
About the Role
We are looking for a
dynamic and client-focused Junior Key Account Manager / Client Relationship Executive
to manage and develop relationships with
corporate and business clients
in Singapore.
This role is suitable for
junior-level candidates with 1–4 years of relevant experience
, particularly candidates from
IT, Technology, SaaS, IT Services, Hotel/Hospitality, Facilities Management, or other client-facing industries
.
Candidates do not necessarily need prior Key Account Manager experience if they have strong experience in
client meetings, site visits, presentations, relationship management, customer handling, and business development/sales support
.
Key Responsibilities
Manage and maintain relationships with assigned corporate and business clients.
Act as a key point of contact for customers and understand their requirements.
Conduct regular
client meetings, site visits, presentations, and business reviews
.
Visit client locations to understand requirements and ensure service satisfaction.
Build and maintain relationships with
key client stakeholders and decision-makers
.
Identify opportunities for
upselling, cross-selling, renewals, and account growth
.
Understand customer challenges and coordinate with internal teams to recommend suitable solutions.
Follow up with clients to ensure customer satisfaction and retention.
Coordinate with
operations, delivery, technical, and support teams
for smooth service delivery.
Handle customer queries, concerns, and escalations professionally.
Prepare client visit reports, account updates, and follow-up plans.
Maintain accurate customer information and activities in CRM.
Support contract renewals and identify opportunities for long-term business relationships.
Support new business opportunities from existing client relationships.
Travel within
Singapore
for client meetings and site visits as required.
Requirements
Bachelor's Degree or Diploma in
Business, Marketing, Information Technology, Hospitality, or a related field
.
1–4 years of relevant experience
in one or more of the following:
Key Account Management
Client Relationship Management
B2B Sales
Business Development
Corporate Sales
Customer Success
IT / Technology Sales
Hotel / Hospitality Sales or Corporate Relations
Other client-facing roles
Candidates from
IT/Technology or Hotel/Hospitality backgrounds
are welcome, provided they have relevant client-facing experience.
Experience conducting
client meetings, site visits, presentations, or customer reviews
is highly preferred.
Strong
communication, negotiation, presentation, and interpersonal skills
.
Comfortable interacting with corporate clients and key stakeholders.
Ability to understand client requirements and coordinate internally to provide suitable solutions or services.
Strong follow-up and relationship-building skills.
Basic understanding of
B2B sales and commercial processes
.
CRM experience is an advantage.
Strong English communication skills
. Additional languages are an advantage.
Ability to work independently and manage multiple clients.
Willingness to travel within
Singapore
for client meetings and site visits.
Preferred Industry Background
IT & Technology
IT Services & Consulting
Software / SaaS
ERP / CRM
Cloud Solutions
Cybersecurity
System Integrators
Managed Service Providers (MSP)
HR-Tech / HR Solutions
Digital Transformation
Other Relevant Industries
Hotels / Hospitality
Facilities Management
Corporate Services
B2B Service Providers
Customer Experience / Client Services
Helios Systems Pte. Ltd. is a company that helps small to mid sized enterprise to improve their business by leveraging on strategic IT choices. We provide Systems infrastructrure solutions, application development, resource augmentation, Systems Monitoring and Security Monitoring services. we know nothing is more devasting to a growing company than an unreachable website, failed systems and crippled systems due to out- of -date resources. We are also a provider of shared IT management services serving as a tool that implements your vision and support your goals. We have a simple mantra that guides our actions and decisions, "Keep it up" is what we at Helios religiously practise.
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