Job Summary
We are seeking a proactive Cleaning Operations Manager to lead daily cleaning activities across multiple sites, ensuring high service standards, effective manpower management, and compliance with regulations.
Responsibilities
Manage and supervise cleaning operations across condominiums, commercial properties, and F&B establishments to maintain consistent service quality
Plan and deploy manpower by creating schedules and rostering to optimize workforce efficiency
Conduct regular site inspections to assess cleaning standards and implement improvements
Liaise with clients to address and resolve feedback professionally, enhancing customer satisfaction
Train and guide cleaning staff on proper cleaning procedures and safety standards to ensure compliance and operational excellence
Ensure adherence to NEA regulations and company SOPs through monitoring and enforcement
Handle manpower shortages by arranging timely replacements to maintain uninterrupted operations
Monitor and manage inventory levels of cleaning equipment and consumables to support operational needs
Required competencies and certifications
Minimum 2–3 years of experience in cleaning or facilities management
Strong leadership skills demonstrated by effective manpower management and team supervision
Effective communication and problem-solving skills applied in operational contexts
Ability to work independently and manage pressure in a dynamic environment
Commitment to work on Sundays and Public Holidays with weekday off provided in lieu
Preferred competencies and qualifications
Familiarity with condominium and commercial cleaning operations
Other Information
Competitive salary package
Career growth opportunities
Supportive working environment
At Riyaz, we value reliability, commitment, and operational excellence. We welcome candidates who take pride in managing teams and delivering high-quality service to grow with us.