TD Hiring! Full Time Governance and Control Manager in - Ricebowl

Department Overview:

TD Securities' (TDS) Governance and Control is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We foster a culture of diversity, inclusion, and community giving.

The Governance & Control (1B) team partners with the Business (1A) and other groups globally to mitigate risk and deliver world class service to our global client base. Additionally, we ensure the Business adequately consider, manage, and mitigate the risks in day-to-day activities, operations, products, and services, and is operating within risk appetite.

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Role Details:

The Manager, Governance and Controls reports to the Head of Governance and Control, Asia Pacific. The role is responsible for supporting the ongoing governance and administration of the Operational Risk Key Indicator (ORKI) Program, Operational Risk Event (ORE) Management Framework, and Issue Management Standards. The individual will work across business, operations, compliance, and risk teams to ensure operational risks, control weaknesses, and self-identified issues are appropriately identified, assessed, monitored, reported, and remediated.

The role will serve as a key contributor to strengthening the organization's risk culture, risk reporting capabilities, and regulatory readiness.

Job Accountabilities:

Operational Risk Key Indicator (ORKI) Program

• Uplift the existing KI program and ensure compliance with the TD Enterprise Standards and Framework.
• Coordinate the annual review, refresh, and maintenance of the ORKI inventory.
• Conduct data quality and validation reviews to ensure accuracy and completeness of risk information.
• Support stakeholder engagement relating to indicator design, calibration, and performance monitoring.
• Produce ORKI reporting, dashboards, governance materials, and management updates.
• Facilitate ORM review and challenge activities and maintain supporting documentation.

Operational Risk Event (ORE) Management

• Manage and oversee the end-to-end lifecycle of Operational Risk Events.
• Review events for completeness, impact assessment, root cause identification, and regulatory reporting requirements.
• Monitor event remediation activities and ensure timely closure of corrective actions.
• Conduct thematic analysis and trend reporting to identify recurring control failures and emerging operational risks.
• Support escalation of significant incidents to senior management and governance forums.

Issue Management & Self-Identified Issues

• Facilitate the identification, documentation, assessment, and tracking of self-identified issues.
• Review issue quality, root cause analysis, risk assessments, and remediation plans.
• Monitor issue aging, overdue actions, and remediation effectiveness.
• Prepare management reporting on issue status, emerging themes, and remediation progress.
• Coordinate evidence collection and closure reviews to ensure issues are remediated sustainably.

Governance, Reporting & Risk Oversight

• Prepare risk dashboards, committee materials, and senior management reporting.
• Support operational risk forums, governance committees, and review meetings.
• Support regulatory examinations, internal audits, and review activities.

Qualifications, Experience & Skills

• 5+ years of experience in first line Operational Risk, Enterprise Risk, Governance, or Financial Services Operations.
• Experience managing Operational Risk Events, Self-Identified Issues, remediation programs, or risk governance activities.
• Experience preparing risk committee materials, executive reporting, and governance updates.
• Familiarity with regulatory expectations and audit practices within the banking or financial services sector.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to challenge constructively and influence senior stakeholders.
• Strong attention to detail and data quality.
• Ability to manage multiple priorities and governance deliverables simultaneously.
• Advanced Microsoft Excel, Power BI, and reporting capabilities.