- Outram Central Region (Singapore) Singapore
PERSOL TECH SERVICES PTE. LTD. Hiring! Full Time Technical SME - Salesforce CRM in Central Region (Singapore), Earn up to SGD 18,000 - Ricebowl
Technical SME - Salesforce CRM
PERSOL TECH SERVICES PTE. LTD.
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Job Description
Responsibilities
Responsibilities
Analyse, design and implement technological solutions for Salesforce FSC features & Tableau BI dashboards in alignment with business requirements
Serve as a subject matter expert (SME) in both technologies related to Salesforce CRM
Collaborate with cross-functional teams to identify and implement system enhancements, ensuring seamless integration with existing banking systems
Evaluate and optimize Salesforce CRM workflows, proposing and implementing process improvements for efficiency and risk mitigation
Provide technical guidance to internal teams and external vendors, fostering a culture of innovation and continuous improvement
Conduct regular training session for end-users to ensure effective utilization of Salesforce CRM tools and systems
Stay abreast of industry trends, regulatory changes, and emerging technologies impacting Salesforce CRM and provide strategic insights to management
Act as a liaison between business stakeholders and IT teams, facilitating clear communication and understanding of requirements on both sides
Perform system testing, troubleshooting and provide post-implementation support for Salesforce CRM solutions
Collaborate with cybersecurity teams to ensure the implementation of robust security measures for Salesforce CRM systems
Skills/Requirement
Degree in a finance, or IT related discipline
Proven experience in a tech lead role within the banking or financial services industry, with a focus on Corporate Salesforce CRM – FSC (Financial services cloud)
Strong experience in Salesforce FSC CRM and Tableau BI dashboards development
Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
Effective communication skills to convey complex technical concepts to non-technical stakeholders
Familiarity with regulatory compliance and risk management practices in the banking sector
Project management experience, including the ability to lead and execute initiatives from conception to completion
Strong teamwork and collaboration skills, with the ability to work in a fast-paced and dynamic environment
We regret to inform you that only shortlisted candidates will be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at *************
PERSOL Outsourcing is a regional strategic partnerdelivering comprehensive outsourcing solutions that seamlessly integratespeople, process, and technology. As a newly integrated brand following therebranding of P-Serv and EVO, PERSOL Outsourcing unites three decades ofoperational excellence with deep domain expertise to drive agility andresilience for enterprises across Asia-Pacific.
Analyse, design and implement technological solutions for Salesforce FSC features & Tableau BI dashboards in alignment with business requirements
Serve as a subject matter expert (SME) in both technologies related to Salesforce CRM
Collaborate with cross-functional teams to identify and implement system enhancements, ensuring seamless integration with existing banking systems
Evaluate and optimize Salesforce CRM workflows, proposing and implementing process improvements for efficiency and risk mitigation
Provide technical guidance to internal teams and external vendors, fostering a culture of innovation and continuous improvement
Conduct regular training session for end-users to ensure effective utilization of Salesforce CRM tools and systems
Stay abreast of industry trends, regulatory changes, and emerging technologies impacting Salesforce CRM and provide strategic insights to management
Act as a liaison between business stakeholders and IT teams, facilitating clear communication and understanding of requirements on both sides
Perform system testing, troubleshooting and provide post-implementation support for Salesforce CRM solutions
Collaborate with cybersecurity teams to ensure the implementation of robust security measures for Salesforce CRM systems
Skills/Requirement
Degree in a finance, or IT related discipline
Proven experience in a tech lead role within the banking or financial services industry, with a focus on Corporate Salesforce CRM – FSC (Financial services cloud)
Strong experience in Salesforce FSC CRM and Tableau BI dashboards development
Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
Effective communication skills to convey complex technical concepts to non-technical stakeholders
Familiarity with regulatory compliance and risk management practices in the banking sector
Project management experience, including the ability to lead and execute initiatives from conception to completion
Strong teamwork and collaboration skills, with the ability to work in a fast-paced and dynamic environment
We regret to inform you that only shortlisted candidates will be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at *************
PERSOL Outsourcing is a regional strategic partnerdelivering comprehensive outsourcing solutions that seamlessly integratespeople, process, and technology. As a newly integrated brand following therebranding of P-Serv and EVO, PERSOL Outsourcing unites three decades ofoperational excellence with deep domain expertise to drive agility andresilience for enterprises across Asia-Pacific.
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