- Islandwide (Singapore) Singapore

Working Location
Job Description
Responsibilities
Experience
- Atleast 5+ years of proven experience as an IT Business Analyst, System Analyst, or similar role within an IT environment.
- Demonstrable experience with a variety of project methodologies (e.g., Agile Scrum, Waterfall), showcasing adaptability.
- Experience in E-commerce, Integrated Resorts, Hospitality or Casino systems is a significant advantage.
- Proficiency with standard business analysis tools (e.g., Jira, Confluence, Microsoft Visio, Lucid chart, Balsamiq).
Preferred Business Domain Knowledge
· Preferred experience or working knowledge in gaming loyalty, casino patron management, rewards programmes, tiering, points accrual/redemption, campaign eligibility, and member lifecycle processes.
· Familiarity with Business Entertainment complimentary processes, including complimentary entitlement, allowance calculation, approval workflows, redemption control, auditability, and exception handling.
· Candidates with relevant or similar domain knowledge from hospitality, travel, retail loyalty, financial services rewards, membership management, or other customer engagement industries will also be considered favourably.
Certifications(Preferred)
- Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
- Professional Scrum Master (PSM) or Professional Scrum Product Owner (PSPO)
- Design Thinking certification or relevant training.
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